BRIEF DESCRIPTION:-
This Senior Manager will lead complex last mile relationships for Amazon, developing strategies to optimize cost and experience for partners and customers, and driving business growth through data-driven decision-making. Key responsibilities include defining delivery strategies, managing cross-organizational account initiatives, analyzing business metrics, and mentoring fellow account managers. The ideal candidate has 7+ years of experience in consulting, process design, last mile optimization, or supply chain, with a Bachelor's degree and fluency in English.
**Job Title: Logistics DSP Process Excellence Senior Manager, MEATR DSP**
**Company: Amazon**
**Job Description**
Are you an exceptional relationship builder with a passion for driving business growth? We're seeking a seasoned Senior Manager to lead complex last mile relationships for Amazon, develop innovative strategies that create shared value, and deliver actionable insights that optimize the cost and experience for our partners and their customers. If you excel in navigating ambiguity, building lasting partnerships, and driving business results through data-driven decision-making, we invite you to apply.
In this critical role, you will oversee high-impact initiatives, collaborate with senior leaders internally and externally, and set the standard for management best practices. You will work closely with cross-functional teams to drive results, balancing short-term needs with long-term vision while identifying new opportunities that scale beyond your own portfolio.
**Key Responsibilities**
As our ideal candidate, you will be responsible for:
Defining last mile delivery strategies and priorities aligned with senior leadership, and delivering tailored recommendations that improve cost, partner, and customer experiences across your portfolio.
Managing complex, cross-organizational account initiatives by identifying gaps between teams, processes, and plans, and driving clarity and resolution to keep projects on track.
Analyzing business metrics and economic trends to uncover growth opportunities, making strategic trade-offs between short-term account needs and long-term goals.
Driving enhancements to standard operating procedures and playbooks, contributing to cadenced reporting and narratives that you will present effectively to Directors and senior stakeholders.
Mentoring and developing fellow account managers through constructive feedback, peer assessments, and sharing best practices that raise the bar for the broader team.
**A Day in the Life**
Your day might start with an in-depth analysis of account performance data, preparing insights for an upcoming business review with a senior partner. You will collaborate with cross-functional teams to remove blockers affecting multiple accounts, present your quarterly narrative to leadership, and coach newer account managers through complex situations.
Afternoons often involve working with partner teams to streamline processes, balancing strategic planning with hands-on problem-solving to ensure your accounts and the broader organization are set up for success.
**About the Team**
Our MEATR DSP management team is dedicated to building trusted, long-term partnerships that create meaningful value for our customers and partners alike. We operate with a collaborative mindset, working across organizations to align priorities, simplify processes, and deliver results at scale.
As we continue to grow, we are focused on developing new strategies and mechanisms that strengthen relationships and unlock opportunities. Join us and play a key role in shaping how Amazon partners with businesses to achieve shared goals.
**Basic Qualifications**
To be considered for this role, you must have:
A Bachelor's degree Experience working with partners through account, product, or program management and business development engagements Experience interpreting data and making business recommendations across leadership and cross-functional teams Fluent in Written and spoken English 7+ years of work experience in Consulting, Process design/improvement, Last mile optimization, or Supply Chain
**Preferred Qualifications**
Experience in the courier industry or an operational role Experience with Six Sigma, lean manufacturing, or Six Sigma tools and Lean techniques A degree in Economics, Engineering, MBA, Supply Chain, Distribution, or Operations
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