📌 OPPORTUNITY OVERVIEWNTT Ltd. is actively recruiting for a Networking Managed Services Engineer (L1) position in Northern Cape. This is an excellent opportunity for professionals in the Data / Business / Analysis / Ai sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: 2 - 5 years • Educational Background: Others or equivalent • Industry Focus: Data / Business / Analysis / Ai • Location Preference: in Northern Cape
💼 WHY THIS ROLE MATTERSThe Networking Managed Services Engineer (L1) position is an important role within the Data / Business / Analysis / Ai sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTSThis role in Data / Business / Analysis / Ai offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCEWhen applying for this Networking Managed Services Engineer (L1) position, ensure your CV highlights: • Relevant experience matching the 2 - 5 years requirement • Educational qualifications in line with Others • Specific achievements in the Data / Business / Analysis / Ai field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Data / Business / Analysis / Ai sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Your day at NTT DATA
The L1 Network Engineer is responsible for supporting, maintaining, and troubleshooting the organization's network infrastructure. This role provides an excellent opportunity for individuals looking to build a career in networking by gaining hands-on experience with network equipment, monitoring tools, security technologies, and enterprise IT environments. The successful candidate will work closely with senior engineers to ensure the availability, performance, and security of network services.
Key Roles and Responsibilities
Network Operations & Support
Monitor network performance and availability using network management tools. Assist with the installation, configuration, and maintenance of network devices, including routers, switches, wireless access points, and firewalls. Perform basic network troubleshooting and resolve connectivity issues. Escalate complex network incidents to senior engineers when required. Support Local Area Networks (LAN), Wireless LAN (WLAN), and Wide Area Networks (WAN).
Incident and Problem Management
Respond to network-related incidents and service requests within agreed service levels. Investigate root causes of recurring network issues. Participate in troubleshooting data, and wireless networking problems. Document incidents, resolutions, and troubleshooting procedures.
Network Maintenance
Assist with software upgrades, patching, and firmware updates for network devices. Perform routine health checks and preventative maintenance activities. Support network backup and recovery processes. Maintain accurate network diagrams and documentation.
Security and Compliance
Assist in implementing network security controls and standards. Monitor firewall logs, network alerts, and security events. Ensure compliance with organizational security policies and procedures. Support vulnerability assessments and remediation activities.
Project Support
Assist with network deployment projects and infrastructure upgrades. Participate in testing and validating new network solutions. Support equipment installations and office/site network rollouts. Collaborate with other IT teams including server, cloud, desktop, and cybersecurity teams.
Continuous Learning
Stay current with networking technologies and industry best practices. Participate in training, certification programs, and technical workshops. Develop knowledge of enterprise networking, cloud networking, and cybersecurity fundamentals.
Minimum Qualifications
EducationInformation Technology Computer Science Information Systems Computer Engineering Telecommunications Network Engineering Related technical discipline
Certifications (Advantageous)
Huawei Cisco Certified Network Associate (CCNA) CompTIA Network+ Fortinet NSE Associate Microsoft Certified: Azure Fundamentals
Required Technical Skills
Networking Fundamentals
TCP/IP DNS DHCP VLANs Subnetting Routing and Switching Network Troubleshooting
Network Technologies
LAN/WAN technologies Wireless networking concepts VPN technologies Firewall fundamentals Network monitoring tools
Operating Systems
Windows Server Windows 11
Additional Skills
ITIL Microsoft Office Suite IT Service Management tools (ServiceNow, etc.) Understanding of cybersecurity principles
Behavioural CompetenciesStrong analytical and problem-solving skills. Excellent verbal and written communication. Customer-service oriented. Ability to work independently and as part of a team. Attention to detail and accuracy. Willingness to learn and adapt to new technologies. Ability to work under pressure and manage multiple priorities.
Preferred Experience
2-5 years of IT or network support experience. Internship, graduate program, or practical networking laboratory experience. Exposure to enterprise networking environments. Experience with Huawei, Fortinet, or similar technologies is advantageous. Key Performance Indicators (KPIs) Incident resolution within SLA targets. Network uptime and availability. Accuracy of network documentation. Successful completion of assigned project tasks. Compliance with security and operational standards. Completion of technical training and certifications.
How To Apply
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
