Officer (Post Level 10/11) Free State

Administer and manage bursaries and scholarships processes, including the implementation of payment procedures. Develop and maintain day-to-day relationships with funding partners to ensure effective collaboration. Monitor bursary contract compliance and manage renewal processes in line with funder requirements. Oversee bursary allocations to ensure that no student receives more than one full-cost bursary. Set up and maintain student cost schedules in alignment with approved bursary amounts. Compile detailed biannual reports to funders on student academic performance and financial accounts. Prepare and process bursary allocation, disbursement, and withdrawal. Facilitate the selection of students in accordance with funder-specific criteria and requirements. Provide guidance to students on bursary policies and clearly communicate the implications of non-compliance with contractual terms. Coordinate engagements, events, and visits between donors and bursary recipients. Assist in the preparation and verification of invoices related to bursary funding. Ensure the accurate and timely payment of student allowances in accordance with funder stipulations. Review and approve refund requests in line with institutional policies. Manage and oversee the credit reversal process to ensure accuracy and compliance. Manage bursary budgets in collaboration with the Supervisor to ensure effective utilisation of funds. Oversee student payments and debtor accounts, ensuring timely collection and resolution of outstanding balances. Administer student budgets and perform reconciliations for reimbursements. Perform calculations and validations of bursary payouts to ensure accuracy and compliance with funding agreements. Liaise with internal departments and external stakeholders to facilitate efficient service delivery. Provide comprehensive support and assistance to students regarding bursary matters. Train, mentor, and supervise interns and temporary staff members. Deliver presentations and provide information sessions on bursaries and related funding opportunities when required. 

Bachelor’s degree or an advanced diploma/B tech degree/postgraduate certificate on NQF Level 7 with Accounting as a major. Minimum of two (2) years relevant working experience in bursary, student funding, or finance/accounting administration.

Knowledge and understanding of computer programs (PeopleSoft, Word, Excel and Internet). Work experience in the Higher Education context, especially bursaries, dealing with staff, students and parents. Knowledge of bursary requirements and rules.

Competencies

Required competencies: 

The ability to be reliable, responsible, dependable and to fulfil obligations. The ability to deal calmly and effectively with high stress situations.

The ability to plan work and to follow plans. The ability to be creative and open-minded when addressing work issues.

The ability to adhere to rules and strictly follow work regulations. Proficient in using MS Office.

The ability to maintain high levels of personal motivation, energy and enthusiasm. The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.

The ability to be self-assured and at ease with people in all types of social situations. The ability to be sensitive and understanding to the needs and feelings of others.

12 August 2026