Online Administrator - Claremont Cape Town

📌 OPPORTUNITY OVERVIEW:-Dis-Chem Pharmacies Limited is actively recruiting for a Online Administrator - Claremont position in Cape Town. This is an excellent opportunity for professionals in the General sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: Not Specified • Educational Background: other or equivalent• Industry Focus: General• Location Preference: in Cape Town

💼 WHY THIS ROLE MATTERS:-The Online Administrator - Claremont position is an important role within the General sector, offering meaningful career development and professional growth opportunities.

📈 CAREER DEVELOPMENT INSIGHTS:-This role in General offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:-When applying for this Online Administrator - Claremont position, ensure your CV highlights:• Relevant experience matching the Not Specified requirement• Educational qualifications in line with other• Specific achievements in the General field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The General sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Digital Store Operations Specialist - Claremont Company: Dis-Chem Pharmacies Limited

Salary: Competitive

Job Type: Permanent

Sector: General Retail

Reference: 206983

Job Overview

Dis-Chem Pharmacies Limited invites applications for the position of Digital Store Operations Specialist in our Claremont, Cavendish store. The primary responsibility will revolve around ensuring seamless in-store operations for the Dis-Chem Online Store’s Click & Collect service.

Key Responsibilities

• Deliver an exceptional customer relations experience for all Click & Collect users. - Oversee and manage customer orders to guarantee they are prepared for collection prior to customer arrival. - Monitor and respond promptly to all email and system queries. - Maintain precise records for all Click and Collect orders throughout the process from receipt to delivery. - Identify and implement strategies to minimize customer wait times during in-store pick-up. - Report any system issues immediately to improve customer satisfaction. - Accurately pick and pack parcels to prevent discrepancies. - Resolve customer inquiries efficiently and effectively. - Inform management of any unresolved customer issues. - Regularly communicate with management and provide updates on online operations. - Execute new operational directives as instructed by management.

Requirements

• Essential: Grade 12 / Matric, minimum of 1 year of experience in a relevant retail environment, computer literacy including MS Office and internet browser administration. - Competencies: - Strong grasp of best practices in Click and Collect in-store operations. - Driven by customer service with a focus on quality. - Exceptional communication and active listening skills. - Proficient customer service skills. - Attention to detail. - Deadline-oriented and problem-solving abilities. - Patient, honest, and trustworthy. - Time management and accountability skills.

Preferred Qualifications

• Basic understanding of Online shopping (e-Commerce) in South Africa. - Bilingual proficiency.

Employment Conditions

• Willingness and ability to work retail hours. - Reliable transportation. - Fully vaccinated (proof of vaccination certificate). - South African citizen. - Clear credit and criminal records.

Remuneration and Benefits

• Competitive salary - Medical aid - Provident fund - Staff account

Note: Only successful applicants will be contacted. If no contact is made within two weeks of the closing date, consider your application unsuccessful. Dis-Chem Pharmacies is an equal opportunity employer and will consider Dis-Chem’s approved Employment Equity Plan and targets as part of the recruitment process, aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.