📌 OPPORTUNITY OVERVIEW:-Dis-Chem Pharmacies Limited is actively recruiting for a Online Administrator - Hemmingways position in East London. This is an excellent opportunity for professionals in the General sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 1 year • Educational Background: Matric or equivalent• Industry Focus: General• Location Preference: in East London
💼 WHY THIS ROLE MATTERS:-The Online Administrator - Hemmingways position is an important role within the General sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTS:-With 1 year of experience, you're at an ideal point to expand your expertise in General. This role offers growth opportunities and skill development.
📋 APPLICATION GUIDANCE:-When applying for this Online Administrator - Hemmingways position, ensure your CV highlights:• Relevant experience matching the 1 year requirement• Educational qualifications in line with Matric• Specific achievements in the General field• Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The General sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: Online Operations Coordinator - Hemmingways Company: Dis-Chem Pharmacies Limited
Salary: Market-Related Job Type: Permanent Sectors: FMCG Reference Number: 206930
Vacancy Details
Employer: Dis-Chem Pharmacies Limited
Dis-Chem Pharmacies Limited invites applications for the position of Online Operations Coordinator for their Hemmingways store. The primary responsibility of this role will be to oversee the efficient in-store operation of the Dis-Chem Online Store’s Click & Collect service.
Minimum Requirements Essential: • Grade 12 / Matric • Proof of Vaccination Certificate • Minimum of 1 year experience in a relevant retail environment • Proficient in MS Office and internet browser management
Job Specification
• Facilitate exceptional customer relations for all Click & Collect users. • Manage and confirm customer orders ready for collection. • Respond promptly to all e-mail and system inquiries. • Maintain precise records of all Click and Collect orders processed. • Identify methods to decrease customer wait times during in-store pickup. • Report any system issues immediately to improve customer experiences. • Accurately pick and pack parcels to avoid customer discrepancies. • Resolve customer inquiries quickly and effectively. • Inform management about any unresolved customer issues. • Communicate regularly with management about online operations updates. • Implement all new operations as directed by management.
Competencies Essential: • Knowledge of Click and Collect best practices in-store operations. • Strong focus on customer service quality. • Exceptional communication and active listening skills. • Proficient in customer service. • Attention to detail. • Deadline-oriented. • Strong problem-solving abilities. • Patient, honest, and trustworthy. • Time management and accountability skills.
Advantageous: • Basic understanding of online shopping (e-Commerce) in South Africa. • Bilingual proficiency.
Special Conditions of Employment: • Willingness and ability to work retail hours. • Reliable personal transportation. • Fully vaccinated (proof of vaccination certificate). • South African citizen. • Clear credit and criminal records.
Remuneration and Benefits: • Market-related salary • Medical aid • Provident fund • Staff account
PLEASE ENSURE THAT YOU COMPLETE THE QUESTIONNAIRE THAT APPEARS IN A NEW WINDOW WHEN YOU CLICK APPLY. IF YOU ARE USING A SMART DEVICE, THE QUESTIONNAIRE MAY NOT POP UP, AND YOUR APPLICATION WILL NOT BE COMPLETE.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process in line with Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
