Principal: Operational Resilience Gauteng

Job Description    

The Principal: Operations Resilience is responsible for developing, implementing and maintain the DBSA’s business continuity management (BCM) governance framework to ensure the organisation can continue operating during and after disruptive incidents . The role ensures operational resilience, regulatory compliance, and effective crisis response across the DBSA.

Key Responsibilities    

Business Continuity & Resilience

Develop, implement, maintain, and monitor an effective Business Continuity Management (BCM) Framework & Policies consistently with the general regulatory requirements and industry best practices and standards Develop the BCM Capability Tool that measures the maturity and progress of the framework in accordance with the business requirements. Establish, execute, and continuously enhance the Business Continuity Management framework, including related policies, standards, and operating procedures. Facilitate and regularly update Business Impact Assessments and continuity-related risk evaluations across all business areas. Develop, document, and keep current business continuity and recovery plans, including disaster recovery approaches and defined recovery time targets. Integrate business continuity practices with IT disaster recovery, crisis response arrangements, and the broader operational risk framework.

Planning, Development and Maintenance

Enhance and optimise existing business continuity programmes, tools and methodologies to strengthen management, minimise the impact of disruptions, and enable effective continuation or recovery operations. Lead continuity planning and incident management activities, including the design, development and facilitation of DBSA-wide business continuity and scenario based exercises. Work closely with ICT to develop, implement and maintain the ICT continuity plan and disaster recovery plans for critical systems and applications Develop and maintain the Business Continuity Portal and associated records in accordance with the National Archives and Records Management Standards Support divisions and business units in formalising and standardising and improving business continuity planning and implementing appropriate continuity strategies. Develop and maintain the Incident Management Plan and supporting structures across strategic, tactical, operational levels.

Training and Business Readiness

Enable and coordinate of regular business continuity training, workshops and information/awarness sessions to ensure DBSA staff are prepared for disruptions and can resume operations as quickly as possible. Plan and coordinate Business Continuity Plan exercises in accordance with the approve annual testing and exercise schedule Work in partnershp with the Emergency Response Team to ensure ongoing readiness,compliance in terms of trained members and preparedness Oversee post-incident evaluations, including lessons-learned sessions, and monitor the implementation of corrective actions. Work with business units to ensure accountability and clarity regarding continuity and recovery responsibilities.

People Management

Coordinate the trained Business Continuity Teams in the response, recovery, restoration, and resumption of all business operations in accordance with the business continuity plans, emergency response plans, crisis management plans and technology recovery plans. Provide direction and management to the Division, to enable the strategy execution Attract, retain, and develop talent and ensure succession planning and sufficient capacity and capability in all critical functions, supporting diversity strategies and initiatives as well. Promote DBSA values and a culture of high performance through implementing performance management in line with the planned strategic objectives, goals, quality standards and agreed key performance measures using sound performance management principles.

Governance, Reporting, Assurance and Stakeholder Management

Monitor and support compliance with relevant regulatory requirements, standards, and best practices. Report the business continuity status of divisions / business units to management (Business Impact Analysis reports) Prepare reports and dashboards for Exco, Board, Audit & Risk Committees, and regulators. Support internal and external audits relating to business continuity and operational resilience. Assess and monitor the business continuity and resilience capabilities of third parties and suppliers, including verification that off-site disaster recovery arrangements are maintained and ready for activation in the event of an incident or disaster.

Key Measurements of Outputs

Approved BCM Framework & Policies Effective response to disaster and critical incidents. Successful implementation of effective and high-quality governance frameworks in accordance with the relevant legislations, regulations, standards and best practices to ensure the risks are managed, and compliance is adhered to. Adequate levels of BCM capability are measured throughout the Bank. Up-to-date and effective Business Impact Analysis reports Up-to-date Business Continuity and Crisis Management Plans Test and exercise reports with improvement actions Management and Board-level BCM reports

KEY INTERNAL LIAISON RELATIONSHIPS (*The list is not exhaustive)

Technical Specialists DBSA Internal Staff

KEY EXTERNAL LIAISON RELATIONSHIPS (*The list is not exhaustive)

DBSA suppliers DBSA clients Other Stakeholders

Expertise & Technical Competencies    

Minimum Qualifications

A Postgraduate Degree in Risk Management or Equivalent.

Minimum Experience

A minimum of 10 years of experience in Business Continuity and Risk Management, the experience must include a minimum of 6 years in Risk Management. A minimum of 5 years’ experience overseeing and managing business continuity for a medium to large size organisation. Demonstrated knowledge in developing, managing, coordinating, implementing, testing and reviewing of fullspectrum Business Continuity programmes, disaster recovery and emergency response. In-depth knowledge of Business Continuity Management/Assurance and Resilience Frameworks. Experience in writing organisation-wide strategies, policies, procedures and training materials will be advantageous Expert knowledge of Business Continuity Management and resilience, Enterprise Risk Management and Operational Risk Management Standards and Best Practice; as well as the risk-related control frameworks and practices (COSO, ISO, ITIL, CMM, COBIT, etc.) Proven understanding of the corporate-wide insurance in terms of Business Disruption Insurance. Experience in engaging senior leadership and writing and presenting reports to senior management. Extensive knowledge of the legislative requirements of the Data Protection Act and other information laws. Experience in the investigation and management of incidents and root cause analysis. Demonstrated expertise in incident and crisis management. Proven ability to assess commercial imperatives with a risk focus.

Desirable Requirements

A membership of the Business Continuity Institute and/or an equivalent institution Experience in the financial services sector. A good understanding of how Disaster Recovery, Business Continuity, Crisis Management and Emergency Management are integrated under resilience. SharePoint or similar system experience. Experience in managing risk-related projects.

Deadline:14th August,2026