Administration Clerk Eastern Cape

BRIEF DESCRIPTION:-

The Administration Clerk role involves managing reception and administrative duties for a healthcare practice, ensuring smooth operations and providing excellent patient service. Key responsibilities include handling calls, scheduling appointments, managing patient information, and maintaining a welcoming reception area. Essential requirements include prior administrative experience, proficiency in Microsoft Office, strong communication skills, and attention to detail.

Job Title: Administration Clerk Company: Profile Personnel

Job Description

An established healthcare practice is on the lookout for an organised, professional, and client-focused Administration Clerk to join their team. The chosen candidate will play a key role in ensuring the seamless operation of both reception and administrative duties, while also providing a warm and welcoming experience for every patient.

Key Responsibilities

• Manage incoming calls and patient enquiries with professionalism. • Greet and assist patients with courtesy and empathy. • Accurately record and manage patient information. • Coordinate appointments and manage the scheduling calendar. • Perform a variety of administrative tasks, including filing, correspondence, and data management. • Maintain a tidy, professional, and welcoming reception area. • Support the monitoring and restocking of medical supplies.

Requirements

• Matric / Grade 12. • Prior administrative experience. • Proficiency in Microsoft Office and Outlook. • Strong communication and interpersonal abilities. • Excellent organisational skills and meticulous attention to detail. • A customer service mindset. • Previous experience in a medical reception setting is a plus.