BRIEF DESCRIPTION:-
As a Casual Cashier at Dis-Chem Pharmacies, you will deliver exceptional customer experiences at the point of sale, accurately recording transactions and adhering to company policies and procedures. Key responsibilities include providing customer service, managing cash flow, and maintaining a safe working environment. To excel in this role, you will need a Grade 12 certificate, 6 months' experience in cashier/till operations, and strong numerical and customer service skills.
**Job Title: Casual Cashier (Fixed Term) - Liberty Promenade**
**Company: Dis-Chem Pharmacies**
**Purpose of the Role:**
As a Casual Cashier at Dis-Chem Pharmacies, you will play a vital role in delivering exceptional customer experiences at the point of sale. Your primary responsibility will be to accurately record customer transactions on our operating system, adhering strictly to our company policies and standard operating procedures to minimize inaccuracies and eliminate fraud risk.
**Essential Requirements:**
To excel in this role, you will need to possess the following qualifications and experience:
- A Grade 12 / Matric certificate * A minimum of 6 months' experience in cashier/till operations * Proficiency in MS Office and basic computer literacy * Strong numerical skills and a solid understanding of English language fundamentals * Basic customer service skills and the ability to interact effectively with customers * Willingness and ability to work flexible retail hours
**Job Description:**
As a Casual Cashier, your key responsibilities will include:
- Providing world-class customer service by adhering to Dis-Chem's customer service policies and procedures * Building rapport with customers and reporting any complaints or compliments to the Frontline Supervisor or store management * Ensuring a smooth customer turnover by meeting hourly targets * Staying informed about current sales and promotions to provide customers with up-to-date information * Maintaining a safe working environment for colleagues and customers by being aware of potential risks * Effectively communicating with customers and colleagues using Dis-Chem's 5-star communication principles * Managing cash flow and ensuring all transactions are processed accurately and efficiently * Handling cash, bank cards, vouchers, coupons, and other forms of payment with professionalism and accuracy * Processing loyalty cards, including those of our accelerator partners * Adhering to cash handling procedures and ensuring all cash is safely secured * Maintaining the confidentiality of daily takings and only discussing with authorized management * Recognizing and reporting suspicious behavior to management * Addressing customer queries regarding store merchandise * Adhering to Dis-Chem's security policies and procedures
**Competencies:**
To succeed in this role, you will need to possess the following essential competencies:
- In-depth knowledge of operating cash registers and maintaining cash drawers * Proficiency in processing sales, refunds, and payments * Strong written and verbal communication skills in English * Accuracy and attention to detail in all transactions * Presentability and emotional intelligence * Social awareness and ability to build rapport with customers * Accountability and problem-solving skills * Ability to analyze basic reports and make informed decisions * Trustworthiness and honesty in all interactions * Effective time management skills
**Advantageous Qualifications:**
While not essential, having a third additional language will be advantageous in this role.
**Special Conditions of Employment:**
To be considered for this role, you will need to meet the following special conditions:
- Willingness and ability to work flexible retail hours * Reliable transportation or proximity to the store * South African citizenship * Clear credit and criminal records
**Remuneration and Benefits:**
We offer a market-related salary and a range of benefits to our employees.
APPLICATION INFORMATION
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
