📌 OPPORTUNITY OVERVIEW:-Pepkor Lifestyle is actively recruiting for a Customer Service Advisor (Part-Time) position in Cape Town. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 1 - 2 years • Educational Background: Matric or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Cape Town
💼 WHY THIS ROLE MATTERS:-Sales and marketing roles like Customer Service Advisor (Part-Time) are key revenue drivers. This position offers direct impact on business growth and market expansion.
📈 CAREER DEVELOPMENT INSIGHTS:-This role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCE:-When applying for this Customer Service Advisor (Part-Time) position, ensure your CV highlights:• Relevant experience matching the 1 - 2 years requirement• Educational qualifications in line with Matric• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: Part-Time Customer Service Advisor Company: Pepkor Lifestyle
Sectors: Retail Sales Reference: 205686
Vacancy Details Employer: Pepkor Lifestyle
Introduction Boardmans is an exclusive destination for curated interior elegance. Our showrooms are meticulously designed to captivate design-conscious shoppers. We strive to present an inspiring, consultative, and seamless customer experience on our floor. Ideal candidates possess a deep appreciation for high-quality home interiors and a competitive spirit to achieve sales objectives. We invite you to join our team.
Position Purpose As a Salesperson, you will serve as the primary brand advocate within our organization. Your primary responsibility is to transform foot traffic into profitable sales conversions. This is achieved through dynamic greetings, leveraging extensive product knowledge to meet customer needs, optimizing transaction values through strategic add-on sales, and upholding exceptional housekeeping and merchandising standards.
Key Responsibilities Proactive Customer Engagement: Greet and interact with customers within 30 seconds of their arrival, utilizing consultative questioning techniques to identify their styling preferences. Target & Commission Driving: Consistently meet individual daily and monthly sales, margin, warranty, and store finance targets by successfully closing floor transactions. Product Knowledge Application: Regularly complete e-learning modules to transform product design specifications into lifestyle benefits that appeal to customers. Floor Merchandising Excellence: Maintain designated department layouts by ensuring all stock is accurately barcoded, labeled, clean, and neatly packed according to company standards. Asset Protection: Ensure store stock security by actively monitoring floor coverage, executing precise counts, and promptly reporting any risk behaviors to safeguard margins.
Requirements & Competencies Education: Possess a Matric (Grade 12) or equivalent (NQF Level 4). Experience: At least 1-2 years of experience in high-energy retail sales, with a preference for roles in home textiles, décor, or furniture. Core Skills: Demonstrate strong selling and closing abilities, proficient verbal communication, numerical accuracy, and the ability to navigate technology such as tablets and sales pipelines. Competencies: Show exceptional persuasiveness and influence, deliver results-driven performance, and consistently meet high customer service expectations.
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