Our client is seeking a Supply Chain Shift Supervisor to manage and oversee end-to-end warehouse and logistics operations during assigned shifts. The successful candidate will ensure safe, efficient, and compliant execution of daily activities including warehousing, transport, and inventory management. This is a leadership role focused on driving performance, optimising resources, and delivering operational targets through effective people management and process adherence.
Key ResponsibilitiesShift Operations Management
Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns. Allocate manpower and equipment based on workload and priorities. Monitor shift schedules, staff attendance, and ensure timely dispatch of orders. Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs. Support local, regional (SDA), and export dispatch requirements. Conduct shift handovers to ensure continuity and address any escalated issues.
Key MetricsOn-time dispatch rate Order fulfilment and picking accuracy Stock captured on SAP within 24 hours Scanning and SOP compliance
Inventory Control & Accuracy
Maintain real-time inventory accuracy through cycle counts and reconciliations. Address discrepancies, stock variances, and monitor shrinkage. Support monthly stocktakes and manage obsolete/slow-moving stock.
Key MetricsInventory accuracy Shrinkage/loss rate Resolution time for stock discrepancies
Continuous Improvement & Problem Solving
Identify inefficiencies and implement process improvements aligned with Lean and 5S principles. Lead small improvement initiatives and escalate recurring issues with actionable solutions.
Key MetricsDowntime reduction Operational cost savings Productivity improvement rate
Communication, Administration & Reporting
Ensure timely and accurate reporting of daily operations, exceptions, and performance metrics. Maintain shift records, dispatch documentation, and KPI tracking reports. Coordinate communication across departments and shifts.
Key MetricsTimely submission of reports KPI updates and accuracy of documentation
People Management
Supervise and develop shift staff to meet performance and behavioural expectations. Manage attendance, leave, training, and performance feedback. Foster a high-performing team culture through coaching and support.
Key MetricsTimely reporting to HR Successful performance management and training interventions
Governance, Risk & Compliance
Ensure compliance with health & safety, environmental, and quality standards. Conduct safety inspections, enforce safe practices, and maintain high housekeeping standards. Manage FIFO/LOS practices and oversee quality control processes.
Key MetricsSafety compliance Submission of health and safety documentation Adherence to 5S standards
Minimum Requirements
Education & QualificationsCertificate in Logistics, Warehousing, Supply Chain Management, or related field (NQF 5 minimum). Diploma (NQF 6) preferred.
ExperienceAt least 3 years of experience in supply chain, logistics, or warehousing operations. Experience in shift-based work environments.
Technical CompetenciesProficiency in MS Office Suite, SAP, and warehouse management systems (WMS). Solid understanding of warehouse processes and controls.
Behavioural AttributesStrong leadership and problem-solving skills. Effective communicator, resilient under pressure, and results-oriented. Proven ability to coach and manage diverse teams. High attention to detail and commitment to continuous improvement.
How To Apply
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
