📌 OPPORTUNITY OVERVIEW:-Helderberg Personnel cc is actively recruiting for a Accommodation Operations Coordinator (6 Month Contract Role) position in Somerset West. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 1 - 4 years • Educational Background: Matric or equivalent• Industry Focus: Hospitality / Hotel / Restaurant• Location Preference: in Somerset West
💼 WHY THIS ROLE MATTERS:-The Accommodation Operations Coordinator (6 Month Contract Role) position is an important role within the Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTS:-This role in Hospitality / Hotel / Restaurant offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCE:-When applying for this Accommodation Operations Coordinator (6 Month Contract Role) position, ensure your CV highlights:• Relevant experience matching the 1 - 4 years requirement• Educational qualifications in line with Matric• Specific achievements in the Hospitality / Hotel / Restaurant field• Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Hospitality / Hotel / Restaurant sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: Accommodation Operations Coordinator (6-Month Contract Position) Company: Helderberg Personnel cc
Temporary Role: Permanent Sectors: Hospitality Reference: SW006629/CL
Sectors: Hospitality Reference: SW006629/CL Reference: SW006629/CL
Vacancy Details Employer: Helderberg Personnel cc
Job Description Accommodation Operations Coordinator (6-month contract role) - Somerset West
Our esteemed client, a prestigious boutique accommodation property, is seeking a detail-oriented and organized Accommodation Operations Coordinator to effectively manage the day-to-day guest and property operations. The successful candidate will ensure exceptional guest experiences, uphold high presentation standards, and coordinate housekeeping, maintenance, bookings, and service provider operations. This position is a temporary 6-month contract role.
Purpose The primary objective of this role is to ensure the smooth day-to-day operation of the property, delivering outstanding guest service, maintaining high standards of cleanliness and presentation, and overseeing effective housekeeping, maintenance coordination, and accurate administrative tasks.
Key Responsibilities - Coordinate and oversee the overall presentation of the property - Perform routine inspections of apartments, common areas, gardens, and facilities - Manage guest communication, inquiries, check-ins, check-outs, and complaints - Handle bookings, availability, and guest communication via online booking platforms - Monitor occupancy rates, rates, and booking calendars - Schedule and coordinate housekeeping staff, ensuring apartments are guest-ready - Control linen, towels, toiletries, cleaning supplies, and other consumables - Identify maintenance requirements and coordinate contractors and service providers - Obtain quotations, follow up on repairs, and maintain maintenance records - Monitor property safety, security, fire, and gas-related requirements - Liaise with suppliers and contractors, checking invoices against completed work - Monitor operational expenditure and maintain accurate property records - Prepare basic operational, occupancy, maintenance, and expenditure reports - Maintain a consistently high standard of property presentation, facilities, and guest amenities - Proactively identify and resolve operational issues before they impact guests - Provide regular feedback to management regarding ongoing issues and required expenditure - Assist with urgent guest, maintenance, security, and emergency matters after hours when necessary
Minimum Experience & Requirements - Prior experience in guest house, hotel, lodge, holiday accommodation, or property operations is preferred - Strong guest relations and customer service skills - Exceptional administrative and organizational abilities - Computer literacy, including the ability to manage online bookings and basic reporting - Excellent communication and interpersonal skills - Strong attention to detail and a proactive, hands-on approach - Proactive problem-solving and coordination skills - Reliable transportation preferred - Comfortable with after-hours/on-call requirements - Candidates residing in Somerset West, Parel Vallei, or nearby areas are encouraged to apply, as the role requires accessibility to the property for occasional after-hours guest and operational matters.
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Note: Only shortlisted candidates are contacted.
