Administrator Assistant Midrand

First Technology Pty Ltd is actively recruiting for a Administrator Assistant position in Midrand. This is an excellent opportunity for professionals in the Administration / Secretarial sector looking to advance their careers.

• Experience Level: 1 - 3 years • Educational Background: Matric or equivalent • Industry Focus: Administration / Secretarial • Location Preference: in Midrand

The Administrator Assistant position is an important role within the Administration / Secretarial sector, offering meaningful career development and professional growth opportunities.

This role in Administration / Secretarial offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Administrator Assistant position, ensure your CV highlights: • Relevant experience matching the 1 - 3 years requirement • Educational qualifications in line with Matric • Specific achievements in the Administration / Secretarial field • Any certifications or specialized training

The Administration / Secretarial sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Salary: Market Related Job Type: Permanent Sectors: Admin Import & Export Reference: 203525 Job Type: Permanent Sectors: Admin Import & Export Reference: 203525 Sectors: Admin Import & Export Reference: 203525 Reference: 203525

Employer: First Technology Pty Ltd

Role PurposeThe Administrator Assistant is responsible for providing administrative and operational support to the AV Solutions Administrator to ensure the efficient coordination of projects, stock management, customer repairs, and service-related activities. The role plays a key part in maintaining accurate records, coordinating logistics, managing documentation and sign-offs, and supporting service delivery processes to ensure a high level of customer satisfaction and operational efficiency.

Key ResponsibilitiesOrder Processing & ProcurementProcess customer and internal orders accurately and within required timelines. Assist with the procurement of external stock and equipment for projects. Follow up on supplier quotations, purchase orders, and delivery schedules. Maintain accurate records of orders and procurement activities. Stock & Logistics CoordinationCoordinate and arrange the delivery of stock and equipment to customer sites. Track deliveries and ensure timely receipt of stock. Liaise with suppliers, couriers, and internal teams regarding delivery requirements. Assist with stock allocation and inventory administration. Documentation & Sign-Off ManagementManage and maintain stock delivery sign-offs and installation completion documentation. Ensure all project documentation is accurately completed, filed, and stored. Follow up on outstanding customer acknowledgements and sign-off documents. Customer Repairs AdministrationLog, track, and coordinate customer repair requests. Liaise with customers, suppliers, and technicians regarding repair progress. Maintain accurate repair records and provide status updates when required. Ensure repairs are processed in accordance with company procedures and service expectations. SLA AdministrationMonitor and manage Service Level Agreement (SLA) administration requirements. Track response and completion times to support SLA compliance. Generate reports and update records relating to service delivery activities. Escalate concerns where SLA commitments may be impacted. Administrative Support & Record KeepingMaintain filing systems, both electronic and physical. Ensure accurate record keeping and documentation management. Assist with generating reports, updating spreadsheets, and maintaining databases. Provide general administrative support to the AV Solutions team as required. RequirementsQualificationsGrade 12 / Matric (Essential). Relevant Administrative or Office Administration qualification (Advantageous). Experience1-3 years' administrative experience in a project, logistics, procurement, service, or technical support environment. Experience with order processing and supplier coordination. Experience maintaining records and administrative documentation. Skills & CompetenciesStrong administrative and organisational skills. Excellent attention to detail and accuracy. Effective written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Strong customer service orientation. Good problem-solving and coordination skills. Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook. Ability to work independently and as part of a team.