Administrator: Dealer Warranty - Toyota Cape Gate Cape Town

Salary: Market Related Job Type: Permanent Sectors: Admin Automotive Reference: 197302 Job Type: Permanent Sectors: Admin Automotive Reference: 197302 Sectors: Admin Automotive Reference: 197302 Reference: 197302

Employer: Motus Corporation

Motus Toyota Cape Gate currently holds a vacancy for an Administrator: Dealer Warranty reporting to the Manager: Service. The person in this position will be responsible for ensuring that warranty claims are processed timeously and accurately within Company Policy and Toyota Procedures. Obtain correct information on warranty claim regarding customer complaint and cause of defectObtain all relevant documentation pertaining to claimCapture claims on E-Toyota systemEnsure that claim tags are attached to parts and forwarded to Toyota SA in timeCheck suspense file dailyControl claims status and report to ManagerControl claims register and ensure that payment is receivedAssess vehicles eligibility for warranty workCheck and confirm that all warranty parts have been tagged and stored by the Technicians correctly on a daily basisAssess and submit warranty claims in line with guidelines as set out by the distributorAttend all warranty training courses as held by the distributorAssist with any other reasonable duties if and when requiredAttend all warranty training courses as held by the distributorRead and be conversant will all aspects of the Toyota Warranty Policies and Procedures ManualRead and be conversant with Toyota Warranty Bulletins and Special Service Campaign informationActively follow-up on all service campaigns as instructed by the distributor KNOWLEDGE, SKILLS AND QUALIFICATIONS:A minimum of Grade 12. Computer literacy is essentialClear Criminal RecordKnowledge warranty proceduresAttention to detailsMotor industry experience will an advantageMust have excellent verbal communication skill