Administrator: Service Advisor & Costing | Motus SINOTRUK Midrand Midrand

Motus Corporation is actively recruiting for a Administrator: Service Advisor & Costing | Motus SINOTRUK Midrand position in Midrand. This is an excellent opportunity for professionals in the Administration / Secretarial sector looking to advance their careers.

• Experience Level: Not Specified • Educational Background: Others or equivalent • Industry Focus: Administration / Secretarial • Location Preference: in Midrand

The Administrator: Service Advisor & Costing | Motus SINOTRUK Midrand position is an important role within the Administration / Secretarial sector, offering meaningful career development and professional growth opportunities.

This role in Administration / Secretarial offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Administrator: Service Advisor & Costing | Motus SINOTRUK Midrand position, ensure your CV highlights: • Relevant experience matching the Not Specified requirement • Educational qualifications in line with Others • Specific achievements in the Administration / Secretarial field • Any certifications or specialized training

The Administration / Secretarial sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Salary: Market Related Job Type: Permanent Sectors: Admin Automotive Reference: 204717 Job Type: Permanent Sectors: Admin Automotive Reference: 204717 Sectors: Admin Automotive Reference: 204717 Reference: 204717

Employer: Motus Corporation

Motus Sinotruk Midrand currently holds a vacancy for a Administrator: Service Advisor & Costing reporting to the Aftersales Manager. We are seeking a dedicated Service Advisor & Costing Clerk to play a critical role in our customer service and financial operations. This position focuses on delivering exceptional support to clients while managing service costs effectively within the automotive industry. You will act as a key point of contact between customers and our service department.

• Serve as the primary liaison between customers and the service team to facilitate smooth communication regarding vehicle servicing.
• Accurately assess customer needs and provide detailed estimates for service costs and repairs.
• Prepare and maintain cost records, ensuring all information is current and readily available for review.
• Collaborate with technicians and service staff to ensure accurate pricing and timelines for service work.
• Handle customer inquiries, complaints, and follow-ups to ensure satisfaction and retention.
• Ensure all invoicing and billing processes are completed accurately and in a timely manner.
• Monitor service department performance metrics to identify areas for improvement and enhance customer service.
• Assist with administrative tasks as needed, including data entry and report generation.

• Proven experience in a customer service role, preferably in the automotive or related industry.
• Strong understanding of automotive service processes and costing methodologies.
• Excellent communication skills, both verbal and written, with a focus on customer engagement.
• Proficient in using service management software and basic accounting tools.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Attention to detail to ensure accuracy in estimates and billing information.

Preferred Qualifications

• Relevant qualification in automotive technology or business management.
• Certification in customer service or automotive service advising.
• Experience with specific service management systems

If you have not been contacted within two (2) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.