📌 OPPORTUNITY OVERVIEWHelderberg Personnel cc is actively recruiting for a Air and Ticketing Consultant (SA) position in Cape Winelands. This is an excellent opportunity for professionals in the Travel & Tourism sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: 1 - 2 years • Educational Background: Matric or equivalent • Industry Focus: Travel & Tourism • Location Preference: in Cape Winelands
💼 WHY THIS ROLE MATTERSThe Air and Ticketing Consultant (SA) position is an important role within the Travel & Tourism sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTSThis role in Travel & Tourism offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCEWhen applying for this Air and Ticketing Consultant (SA) position, ensure your CV highlights: • Relevant experience matching the 1 - 2 years requirement • Educational qualifications in line with Matric • Specific achievements in the Travel & Tourism field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Travel & Tourism sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Salary: Market Related Job Type: Permanent Sectors: Travel & Tourism Reference: SW006602/ML2 Job Type: Permanent Sectors: Travel & Tourism Reference: SW006602/ML2 Sectors: Travel & Tourism Reference: SW006602/ML2 Reference: SW006602/ML2
Vacancy DetailsEmployer: Helderberg Personnel cc
My client, a well-established international travel company is seeking to employ an Air Ticketing Consultant with at least 1 - 2 years experience in a similar role to join their dynamic team in Stellenbosch. The successful candidate will report to the Air Team Leader
The main purpose of this role is to support efficient flight operations, this role entails timely and accurate ticketing, adhering to airline and IATA guidelines and achieving service KPIs, as well as managing airline reservations for group tours via direct supplier engagement or Amadeus GDS. The position emphasises building strong internal relationships with cross-functional teams and fostering external partnerships with suppliers and key contacts
RequirementsGrade 12 qualificationMinimum 12 months experience of GDS systems (preferably Amadeus)Experience of the group air marketPrevious experience in an IATA ticketing environmentTravel Industry experienceAbility to work to high levels of accuracy and attention to detailHighly organised with the ability to work to deadlinesComputer Literate with knowledge and experience of MS products (Word, Excel, Outlook, internet)Strong numeracy skills with good financial awareness skillsGeographical awarenessDuties will include but not limited to: Issuing and distribution of all air ticket documentation within defined timeframesEnsuring the smooth running of all the preparation work running up to the ticketing functionIssuing of tickets including any required post-ticketing administration and coordinationEnsuring the accurate and timely processing of all re-issued tickets and airline refundsAssisting the Air Team Leader with processing and reconciling monthly BSP airline statements and applying for refunddsEnsure all eligible refunds, including APD, are requested in a timely mannerMaking group bookings as requested by our internal customers with contracted air service providers by phone, GDS, e-mail and portals to suppliers both in the UK and worldwide. Making amendments to group bookings previously made with our suppliersObtaining ad-hoc quotes from miscellaneous suppliersInterpreting and co-ordinating airline booking information via Amadeus (queue management)Advising internal departments and colleagues of airline schedule changes where appropriateUsing knowledge and experience to estimate rates for low-cost airlines currently not on saleNaming of inputting APIS details for group bookings travelling with low cost using websites and supplier portalsContribute to improvements to processes and procedures by identifying and communicating ideas and solutions that will have a positive impact on our internal and external customersParticipation in the emergency procedure as required. Full training givenProvide support to other team members where appropriate within the wider businessParticipate in any activities or projects on a temporary or ad hoc basis to support business aims and objectivesIn return, a highly competitive salary package is on offer including the opportunity to work for a dynamic, international travel agency.
APPLICATION INFORMATION
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