Clinic Care Assistant (Phlebotomist) - Cape Gate, Lifestyle Centre (New Store) Western Cape

Dis-Chem Pharmacies has an opportunity available for a Phlebotomist for their New Store in Cape Gate, Lifestyle Centre. Responsible for performing safe, accurate, and efficient blood collection and basic health screening procedures in a private primary health care clinic. The role supports physicians and nursing staff by ensuring high-quality specimen collection, patient preparation, and adherence to clinical and infection-control standards while delivering excellent patient care.

Grade 12/ Matric Certificate or Diploma in Phlebotomy or related health care field Minimum of 2 - 5 years’ experience in total rewards, experience in a private clinic or primary healthcare setting Experience with electronic medical records (EMR) systems Basic life support (BLS) or first aid certification Proven competency in venipuncture and capillary blood collection Computer literate – MS Office Willing and able to work retail hours

Perform venipuncture and capillary blood collection following established protocols. Label, handle, store, and prepare specimens for laboratory analysis accurately. Ensure proper documentation and tracking of collected specimens. Maintain patient comfort and safety during all procedures.

Blood pressure measurement Blood glucose testing (finger-prick) Body mass index (BMI) measurement Total Cholesterol Lipogram HB testing (finger-pick) Urine dipsticks testing Pregnancy testing Vital signs as required Record and report screening results accurately in patient records. Verify patient identity and explain procedures clearly to ensure informed consent. Provide reassurance and professional support to patients, including children and anxious individuals. Address patient questions and concerns in a courteous and confidential manner. Adhere to infection prevention and control standards at all times. Use appropriate personal protective equipment (PPE). Dispose of sharps and biohazard waste according to clinic policy and regulatory requirements. Maintain a clean, organized, and safe work environment. Prepare phlebotomy equipment and screening tools before procedures. Monitor and report stock levels of consumables and supplies. Ensure proper maintenance and calibration of equipment where applicable. Accurately document procedures and results in electronic or paper medical records. Comply with clinic policies, quality standards, and regulatory requirements. Support clinic workflow and collaborate with healthcare professionals as needed. Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy. Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures. Adhere to Health and Safety rules and regulations. Adhere to Dis-Chem Uniform and personal appearance policy

Competencies

Basic health screening procedures. Understanding of infection control and patient safety principles. Identify and solve complex problems by developing and evaluating alternative solutions. communicate complex concepts to both technical and non-technical audiences. Demonstrates understanding and respect for diverse perspectives within the team environment. Understanding and respect for diverse perspectives within the team environment. Ensures operational procedures, records, and reports are accurate. Ability to work independently and as part of a healthcare team. Ability to maintain confidentiality and ethical standards. Proficiency in Microsoft Office Suite and general comfort with digital systems.

 Special conditions of employment:

Clinical environment with direct patient interaction May involve standing for extended periods and handling biological samples Flexible working hours may be required based on clinic needs South African citizen MIE, no criminal record and clear credit rating Driver’s license and own reliable transport

Market related salary Medical aid Provident fund Staff account