Job DescriptionDis-Chem Pharmacies’ in KZN DC - New Germany has an opportunity available for a DC Dispatch Supervisor to join the team. The main purpose of this role will be to achieve operational excellence within the Dis-Chem Warehouse incorporating functions in the following areas, order consolidation, route planning, dispatch both Local and Line-haul, returns, vehicle maintenance and in so doing ensure that both legal and customer requirements, are met.
Minimum RequirementsEssentialGrade 12 / Matric Transport Management or Supply-Chain / Logistics Degree or Diploma
Advantageous2 Years relevant experience, in a Distribution, Logistics or Supply Chain Environment
Job SpecificationEnsure optimal route and space planning to meet the day-to-day strategic objectives. Understand and execute the planning process involved when stock leaves the distribution centre. Ensure routing of vehicles to ensure optimum utilisation and vehicle turnaround times. Ensure all deliveries picked the previous day, are delivered the next day to local stores and within 48 hours to Coastal stores. Arrange returns and collection of the upliftments, which must be tracked throughout the return process. Assist in supervising the process flow within the return cage, as per Dis-Chem standard and operational requirements. Implementation of more efficient means of streamlining the operations. Ensure accurate administration for transactional excellence. Manage and adhere to GWP, SHE programme and OHS act. Ensure department’s consumable needs are met. Ensure drivers are debriefed, paperwork is filled and queries resolved. Ensure admin and daily checking of all delivery log sheets takes place, to facilitate queries and credit note request. Monitor fleet running cost and diesel usage. Assist in supervising maintenance records of vehicles. Processes all accidents and insurance claims. Monitor internal and driver performance, to ensure good customer service both internally and stores. Prevent and act on security or risk issues and ensure that risks are dealt with proactively. Assist in supervising outsourced companies, including daily and monthly monitoring of SLA`s and costs. Ability to analyse and interpret any shrinkage indicators and act accordingly. Be security conscious all the time and avoid committing theft or fraud.
Competencies
EssentialKnowledge of Distribution Centre, logistics and supply chain operations. Have knowledge of the business measures and targets, directly related to own role. Be able to communicate proactively in order to build co-operative relationships with internal customers. Ability to work under pressure Deadline driven English –Read, write and speak.
Advantageous2nd Language – Read, write and speak.
Special conditions of employmentSouth African citizen MIE, clear criminal and credit Driver’s license and/or own reliable transport
Remuneration and benefitsMarket related salary Medical aid Provident fund Staff account
Closing Date 18 August 2026
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