BRIEF DESCRIPTION:-
The Dispensary Support role at Dis-Chem Pharmacies’ Linden Lanes branch involves assisting pharmacists by handling the sale and preparation of medications, ensuring accuracy in dispensing, and supporting stock control and customer service under the supervision of a pharmacist. Essential requirements include a Grade 12 qualification with specific science subjects and proficiency in English and another language.
Job Title: Dispensary Support - Linden Lanes Company: Dis-Chem Pharmacies
Job Description
Dis-Chem Pharmacies’ Linden Lanes branch is currently looking to hire a Dispensary Support to join our team. The primary objective of this position is to engage learners who have completed the basic pharmacist assistant course. This course aims to provide learners with the fundamental knowledge of the pharmaceutical environment and the principles of dispensing, encouraging hands-on learning.
This role will initially be offered on a Fixed Term basis as Dispensary Support, with the possibility of transitioning to permanent employment once the individual is registered with the South African Pharmacy Council (SAPC) as a learner basic assistant.
Minimum Requirements
Essential
Grade 12 – Matric or a Senior Certificate with Pure Mathematics achieving a minimum of 50%, along with Life Science and/or Physical Science, each with a minimum average of 50%.
Job Specification
Candidates for Dispensary Support must successfully complete a proficiency test to be eligible for registration with the Pharmacy Council (SAPC) as a learner basic assistant.
Duties
A pharmacist's assistant registered as a learner basic assistant may undertake the following tasks under the direct supervision of a pharmacist:
- Selling Schedule 1 medicines or scheduled substances. - Assisting with the compounding, manipulation, or preparation of non-sterile medicines or scheduled substances according to a formula and Standard Operating Procedures approved by the responsible pharmacist. - Helping with the unpacking, merchandising, and cleaning of stock and OTC shelves as approved by the responsible pharmacist. - Performing any other duties assigned by the Dispensary Manager. - Learning to accurately interpret prescriptions and act professionally and responsibly, in compliance with the South African Pharmaceutical Council. - Ensuring accurate picking, packing, labeling, and checking of medications, while being knowledgeable about common dosages and important drug interactions. - Verifying that all medications are checked for accuracy by a pharmacist and signed off. - Assisting in stock control, including the maintenance of cleanliness, organization of shelves, and monitoring medicine expiry dates for Schedule 1 to Schedule 5 medicines or scheduled substances. - Following up with patients on script tracking reports and follow-up appointments as requested by the dispensary manager. - Handling call centre scripts and patient service telephone calls. - Providing information to promote health. - Assisting with the scheme authorization of chronic, HIV and AIDS, and oncology medications. - Reporting low-stock or stock error levels to the dispensary manager. - Receiving dispensary stock in accordance with the SOP set out by the company.
Competencies
Essential
- Proficiency in English and a second language, including reading, writing, and speaking. - Time management, meeting deadlines, handling pressure, and attention to detail. - Strong communication skills, active listening, customer service focus, problem-solving, teamwork, conflict management, leading by example, accountability, professional conduct, trustworthiness, and honesty. - Computer and numerical skills.
Advantageous
- Experience in Retail FMCG, Dis-Chem front shop, and a good performance record. - Knowledge in drug, family planning, and complementary medicine. - Familiarity with Unisolv, SAP, and E-Scripting.
Special Conditions of Employment
- Successful completion of a proficiency test for registration with Pharmacy Council. - South African citizenship. - MIE, clear criminal and credit checks.
Remuneration and Benefits
Closing Date: 22 October 2026
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APPLICATION INFORMATION
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Note: Only shortlisted candidates are contacted.
