Job DescriptionDis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their Ballito Junction store. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store’s Click & Collect system.
Minimum RequirementsEssentialGrade 12 / Matric Minimum of 1 years’ experience in a relevant retail environment Computer literate – MS Office and Internet browser administration
Job SpecificationPromote the ultimate superior customer relations experience for all Click & Collect users. Manage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased. Stay up to date with all e-mail and system queries and act accordingly. Keep accurate records of all Click and Collect orders received, picked, packed and released to customer. Identify opportunities to reduce customer wait times upon picking at stores. Report any system issues as soon as it appears to enhance customer experiences. Correctly pick and pack parcels to avoid customer discrepancies. Resolve any customer queries in the fastest and most appropriate way possible. Inform management of any unresolved customer matters. Maintain regular communication with management and up to date feedback regarding online operations. Implement all new operations as required by management.
Competencies
EssentialUnderstand best practices related to Click and Collect in-store operations Customer Service driven and focus on quality Exceptional communication and active listening skills Customer service skills Attention to detail Deadline driven Problem solving skills Patient, honest and trustworthy Time management and accountability
AdvantageousUnderstand basic of Online shopping (e-Commerce) in South Africa Bilingual
Special conditions of employmentWilling and able to work retail hours Reliable transport South African citizen Clear credit and criminal records
Remuneration and benefitsMarket related salary Medical aid Provident fund Staff account
Closing Date 12 August 2026
APPLICATION INFORMATION
-
Make sure you are logged in and your email is verified (Register if you dont have an account).
-
Click the Apply Now button above.
-
Your default email application or application link will open.
-
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
-
Use a professional subject line such as Application for "Indicate Position"
-
Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
