Receptionist Gauteng

The Receptionist is a vital part of the organisation and the core duty is to operate a multi-line telephone system, to answer incoming calls; screens calls and direct callers to appropriate personnel; receive and greet visitors and completes a variety of administrative duties.

Greet and welcome visitors, determine nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues parking passes when required. Manages switchboard. Answers incoming telephone calls, determines purpose of calls, and directs calls to appropriate personnel or department. Ensure reception area is always neat and tidy. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Retrieve messages from voice mail and forward to appropriate personnel. Answer questions about organisation and provides callers with address, directions and other information. Manage calendars for Boardrooms and meeting rooms. Co-ordination of meetings and conference calls. Advise tea lady if or what refreshments are required for visitors. Ensure boardroom is left tidy immediately after each meeting. Receive suppliers and inform support staff. Receive, sort and route mail. Retrieve and route all incoming faxes. Order, receive, and maintain office stationery supplies. Create and print fax cover sheets, memos, correspondence, reports, and other documents. Perform any other admin / ad hoc related duties requested by the Office Facilities Manager (e.g. post, courier documents, filing, etc) Assist the Head: Office & Facilities Manager with any ad-hoc and administrative duties / requests. Handling of confidential documents. Print rooms – monitor and maintain stock levels such as printing paper. Process online groceries orders, ordering of gift vouchers, ordering of flowers. Provide finance with invoices and statements where necessary.

Matric or equivalent Minimum of 2 years’ experience in a similar position Ms Office Internet Search Engines

Excellent interpersonal skills and acute attention to detail essential. Must be able to operate in result driven-environment and be a team player. Customer services focus both internally and externally and ensuring good interpersonal relationships. Accuracy in execution and reliability in meeting set deadlines. Set priorities and uses organisation and administration skills. Good communicator (oral & written) and can work independently. Ability to multi-task.