📌 OPPORTUNITY OVERVIEWClicks Group is actively recruiting for a Receptionist - Unicare Parklands position in Western Cape. This is an excellent opportunity for professionals in the Healthcare sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: 1 - 2 years • Educational Background: Matric or equivalent • Industry Focus: Healthcare • Location Preference: in Western Cape
💼 WHY THIS ROLE MATTERSHealthcare professionals including Receptionist - Unicare Parklands are essential service providers. This role contributes directly to community health and wellbeing.
📈 CAREER DEVELOPMENT INSIGHTSThis role in Healthcare offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCEWhen applying for this Receptionist - Unicare Parklands position, ensure your CV highlights: • Relevant experience matching the 1 - 2 years requirement • Educational qualifications in line with Matric • Specific achievements in the Healthcare field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Healthcare sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Introduction
Unicare is currently seeking to appoint a receptionist that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Parklands and will report to the Frontshop Manager/ Clinic Manager.
Job descriptionKey responsibilitiesProvide professional frontline services to clients/ visitors both telephonically and in person Obtains co-payments for specified medical procedures and ensure accurate processing of medical aid and cash invoices Issue receipts, manage deposits and ensure the accurate financial records Performs general administrative duties as required Manage incoming calls, including answering the switchboard, screening, and transferring calls appropriately Handle basic enquiries and take accurate messages for staff members Welcome and direct visitors to their meeting or appointment. Monitor and write up orders for colostomy products Ensure compliance with cash up and safe cash handling procedures at all times Book, reschedule, and cancel appointments accurately while maintaining confidentiality Assist clients with empathy, professionalism and efficiency in high pressure situations
Minimum requirements
Essential: Previous experience in a pharmacy, clinic or medical office Desirable: Previous experience in a retail environment Education: Grade 12 Computer literate
Knowledge & Skills
Excellent customer service and client care Strong understanding of clinic operations and patient confidentiality (Knowledge of HIPAA compliance or local privacy laws) Computer literacy including typing appointment systems and basic office applications Booking, rescheduling, and cancelling appointments accurately. Numeracy skills and accuracy in handling financial transactions Strong communication and interpersonal skills, both verbal and written Proficiency in handling sensitive or anxious clients with empathy and professionalism Answering phones, emails, and questions clearly and politely Understanding of client confidentiality and professionalism
Working TimesMust be available to work shifts up until 8pm
APPLICATION INFORMATION
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
