BRIEF DESCRIPTION:-
The Technical & Compliance Lead oversees product compliance, safety, and quality oversight across all product categories, ensuring regulatory adherence and vendor compliance throughout the product lifecycle. Key responsibilities include evaluating and approving vendors, ensuring product formulations and labelling meet regulatory requirements, and leading testing programmes and quality assurance initiatives. The role requires a degree in a related field, 3-5 years' experience in technical compliance, and strong regulatory and compliance expertise.
**Job Title: Technical & Compliance Lead**
**Company: Dis-Chem Pharmacies**
**Job Summary**
The Technical & Compliance Lead is a critical position that oversees product compliance, safety, and quality oversight across all product categories, ensuring regulatory adherence, vendor compliance, and product integrity throughout the product lifecycle for national and private label or exclusive brands.
**Minimum Requirements**
To be successful in this role, candidates must possess the following minimum qualifications:
**Essential Requirements**
- A degree in Food Science, Food Technology, Dietetics, Nutrition, Biochemistry, Consumer Science, Quality Assurance, or a related field * Postgraduate qualification or relevant certifications are advantageous * 3-5 years' experience in technical compliance, product safety, regulatory, quality assurance in the Pharmacy, Health & Medical, or Retail FMCG sectors
**Key Responsibilities**
The Technical & Compliance Lead will be responsible for the following key areas
**Regulatory Compliance & Product Assurance**
- Evaluate and approve new vendors by assessing risk profiles, regulatory compliance, and technical requirements * Oversee ongoing supplier regulatory, technical, and quality assurance, driving vendor compliance through audits, approvals, and risk assessments * Ensure that all product formulations, labelling, and claims meet regulatory, quality, and technical requirements * Provide expert guidance to New Product Development (NPD) teams on compliance, technical, and quality matters throughout the development cycle, including aspects such as product testing, labelling accuracy, permissible claims, and packaging requirements * Lead testing programmes and quality assurance initiatives, including budget control * Drive compliance of advertising, labelling, and product claims to regulations across all marketing channels
**Leadership and Collaboration**
- Lead and develop Technical Compliance Officers to ensure consistent execution of compliance duties * Collaborate with Category, Buying, NPD, Customer Service, Private Label, and Marketing teams to ensure compliance alignment * Promote strong regulatory visibility and foster cross-functional alignment, supporting governance and change readiness * Provide expert guidance on regulatory and compliance matters across the business * Engage with regulatory bodies, authorities, and industry organisations * Manage day-to-day team workflows and delegate responsibilities to ensure efficient execution of compliance duties and seamless operational delivery
**Governance and Risk**
- Monitor regulatory risks, compliance gaps, and product safety issues * Lead product recalls, investigations, withdrawals, and incident management * Ensure compliance with regulatory frameworks across all channels (in-store, digital, marketing, packaging) * Lead and execute internal and external audits and maintain audit readiness * Provide internal reporting as mandated and support formal enterprise risk reporting * Support enterprise risk mitigation by ensuring product integrity, regulatory conformance, and consumer protection
**Key Skills and Abilities**
- Strong regulatory and compliance expertise * Understanding of product safety, quality assurance, and risk management * Strong stakeholder engagement and influencing capability * Analytical capability in compliance and risk assessment
**Key Performance Indicators**
- Product compliance adherence rates * Audit outcomes * Vendor compliance * Product recall effectiveness * Regulatory issue resolution time
**Closing Date: 10 November 2026**
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