BRIEF DESCRIPTION:-
The Assistant Manager will drive the success of the Hungry Lion outlet by achieving sales targets, managing staff, and delivering high-quality products and services. Key responsibilities include implementing operational efficiencies, fostering a positive work environment, and promoting employee engagement and development. To be successful, the Assistant Manager must possess a Grade 12 qualification, at least 2 years of experience in a similar management position, and proven experience in a Quick-Service Restaurant (QSR) environment.
**Join Our Team: Assistant Manager - Plettenberg Bay Kwanokuthula Crossing**
We are seeking a seasoned Quick-Service Restaurant (QSR) professional to assume a key leadership role within our team at Hungry Lion. As an Assistant Manager, you will play a vital supporting role to the Branch Manager, driving the success of our outlet through exceptional operational management and customer experience.
**Key Responsibilities**
Your primary objectives will include
- Achieving sales targets and driving revenue growth through effective sales strategies and team management - Ensuring optimal staffing levels with competent staff, fostering a positive work environment that promotes employee engagement and development - Delivering high-quality products and services that meet or exceed customer expectations, while maintaining exceptional customer satisfaction levels - Implementing operational efficiencies and best practices in accordance with company policies and procedures, with a focus on continuous improvement and innovation
**Requirements and Qualifications**
To be successful in this role, you will possess:
- A Grade 12 qualification, with a minimum of 2 years of experience in a similar management position - A tertiary qualification is highly desirable, as it can provide a competitive edge in this field - Proven experience in a supervisory capacity within a Quick-Service Restaurant (QSR) environment
**Essential Competencies**
As a successful Assistant Manager, you will demonstrate:
- Strong people management and leadership skills, with the ability to motivate and develop your team - Effective communication and interpersonal skills, enabling you to build strong relationships with colleagues, customers, and stakeholders - Excellent planning and organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously - Business acumen and emotional intelligence, allowing you to make informed decisions and navigate complex situations - Assertiveness and drive, with a clear commitment to achieving results and exceeding targets - Strong teamwork and interpersonal skills, fostering a collaborative and inclusive work environment - Integrity, quality orientation, and client centricity, with a customer-focused mindset and a passion for delivering exceptional service - Emotional intelligence and self-awareness, enabling you to navigate challenging situations and build trust with your team and stakeholders.
APPLICATION INFORMATION
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Note: Only shortlisted candidates are contacted.
