Call Centre Agent Gauteng

at Talented Recruitment Specialists

Full Time

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A leading supplier of tech devices is looking for a dynamic Call Centre Agent to join their team in Sandton. In this role, you’ll handle inbound and outbound customer calls, assist with queries, resolve issues efficiently, and deliver an exceptional customer experience.

Key Responsibilities

Answer incoming calls and respond to customer inquiries Make outbound calls for sales, follow-ups, or surveys (if required) Resolve customer complaints efficiently and professionally Provide accurate information about products, services, or policies Capture and update customer information in systems Meet performance targets (e.g., call handling time, customer satisfaction, sales targets) Escalate complex issues to supervisors when necessary Maintain a high level of professionalism and customer service

Required Skills & Competencies

Matric or equivalent Excellent verbal communication and active listening skills Previous call centre or customer service experience Familiarity with customer service principles Strong problem-solving ability Customer-focused mindset Basic computer literacy (CRM systems, email, data entry) Ability to multitask and manage time effectively Emotional resilience and patience Clear speaking voice and good telephone etiquette

How To Apply

Make sure you are logged in and your email is verified(Register if you dont have an account).
Click the Apply Now button above.
Your default email application or application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 ZAR

Monthly based

Location

Gauteng

Job Overview

Job Posted:

2 months ago

Job Type

Full Time

Job Role

Entry level role

Education

Matric

Total Vacancies

Variable

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Call Centre Agent Gauteng

How To Apply

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Salary

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Job Details

Call Centre Agent Gauteng

How To Apply

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Salary

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Location

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