BRIEF DESCRIPTION:-
The Client Support Representative is responsible for managing customer inquiries, making outbound calls, and handling emails to resolve issues and complaints while delivering outstanding service. The role requires a minimum of three years of experience in an outbound call center, fundamental computer skills, and fluency in multiple languages, with English being mandatory.
Job Title: Client Support Representative Company: WeBuyCars
Description
The Client Support Representative is tasked with managing and addressing incoming customer inquiries, making outbound calls, and handling emails as allocated. This role demands a comprehensive investigation of customer issues, appropriate escalation of matters for resolution, and the timely communication of outcomes to customers and third parties. The Client Support Representative is committed to resolving concerns and complaints effectively while consistently delivering outstanding service to improve the customer experience with our company.
Requirements
Educational Background:
Completion of Grade 12 or Matric
Professional Experience:
A minimum of three years of experience in an outbound call center setting Prior experience in Insurance and Warranties is considered a plus
Competencies
Fundamental computer skills Fluency in multiple languages, with English being mandatory
Skills and Characteristics:
Professionalism Resilience Accountability Adaptability Attention to detail Organizational and prioritization skills Dependability Proactiveness Growth-oriented mindset
APPLY FROM SOURCE
Interested and qualified? Make sure you are logged in or register an account if you dont have one then click to goto Client Care Advisor application page to apply.
APPLICATION INFORMATION
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
