Head of Key Accounts Gauteng

BRIEF DESCRIPTION:-

The Head of Key Accounts at Saint-Gobain is responsible for developing and executing the national retail key-account strategy to achieve sustainable growth for strategic retail customers. The role requires formulating tailored growth plans, analyzing market and competitor data, and setting clear objectives and KPIs to maximize customer value and drive business expansion. Candidates should have a Bachelor of Commerce Degree, five years of key account management experience, strong analytical and negotiation skills, and proficiency in Excel and data analysis.

Job Title: Head of Key Accounts Company: Saint-Gobain

Saint-Gobain is looking for a skilled professional to lead and develop our national retail Key Account strategy in alignment with the company's overarching commercial strategy.

Formulate and oversee a comprehensive national retail Key Account strategy that dovetails with Saint-Gobain's commercial goals. Classify and prioritize national accounts according to their current value, profitability, strategic significance, and potential for future growth. Define clear strategic goals for each of the identified national retail accounts. Examine product penetration across different customers. Spot range gaps and uncover cross-selling opportunities. Establish a robust competitor intelligence framework for the retail Key Account team. Ensure comprehensive knowledge of major competitors, their product ranges, and pricing structures. Foster an analytical approach to Key Account Management with detailed reporting and insights on sales by customer, branch/store, and region. Ensure each strategic customer has a thorough Key Account Plan featuring measurable growth objectives and actionable steps. Translate company strategy into tailored growth plans for individual customers. Identify areas where Saint-Gobain is under-represented within specific customers, regions, branches, categories, or product groups. Create customized strategies for each customer instead of using a uniform national account approach. Set clear individual objectives and key performance indicators (KPIs). Cultivate strong working relationships with marketing, category/product management, and other key teams.

Are you the right fit for this role?

We are seeking a candidate with a minimum matriculation and Bachelor of Commerce Degree, and at least five years of experience in key account management. The ideal candidate must possess strong negotiation, communication, and stakeholder management skills, with a proven track record of securing strategic agreements. Proficiency in Excel, PowerPoint, and data analysis is essential. SAP experience is considered an advantage. The role demands commercial acumen and the ability to devise, plan, and execute account plans that foster business growth. Effective stakeholder management and networking skills in both internal and external environments are crucial.

To ensure we have all the necessary details

Saint-Gobain is looking for a dynamic Head of Key Accounts Retail who will be tasked with developing and executing the national retail key-account strategy to achieve sustainable and profitable growth across Saint-Gobain's strategic retail customers. The role offers strategic and commercial leadership to the Key Account Management team and holds overall responsibility for maximizing the value of the national retail customer portfolio. The role will transition the business from traditional account management to strategic customer development, utilizing customer insights, market intelligence, competitor analysis, and commercial data to identify growth opportunities, increase product penetration, expand customer product baskets, and improve Saint-Gobain's share of wallet.