Maintenance Technician -Durban KwaZulu-Natal

KONE is looking for qualified Maintenance Technicians in Durban , South Africa. Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance, as well as promoting regular and proactive on-site communication with customers and the people using the equipment.

Responsibilities: 

Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication; Responsible for accurate and real-time back reporting of work performed. Maintain excellent relationships with customers, the contact person, and end-users on-site. Manage the site environment during service operations. Identification of site risks and timely communication of any such occurrences; Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them; Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders; Submit time sheets based on the execution.

Red seal trade test certificate, lift mechanic; Completed NQF level 4 certification with an apprenticeship program (minimum 4 years); Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic; Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic; Good communication skills with basic IT skills.