Salesperson: Parts Aftermarket- DBN KwaZulu-Natal

Akals Midas is searching for a Senior Salesperson to join the team in Durban. The purpose of this position is to meet all sales targets, respond to all telephonic enquiries timeously and always maintain great customer satisfaction. 

Requirements: 

Matric  At least 5 years’ experience as telesales or sales representative in Spares/Motor/Engine parts  Extensive experience in a telesales/call centre environment dealing with customer needs  Basic knowledge of the operations of an Internal Combustion Engine  Technical/Mechanical background- Desirable   Product Knowledge   Telephone etiquette and professionalism.  Some business acumens, understanding the costs and breakeven scenarios of customer service delivery.  Thorough knowledge of the geographical area of responsibility.  Should be able to carry out his/her responsibilities with little supervision.  Be a good planner and time manager.  Above average negotiator.  Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner.   Ability to work with management effectively and cooperatively  Honest and show integrity   Clear criminal record

Key Performance Indicators includes, but not limited to.  

Receive inbound customer sales inquiries   Provide support and pricing details in response to inbound enquiries  Identify sales leads and escalate them to external sales staff  Process sales orders   Ensure customer satisfaction through great service  Provide quotations, product, and service information  Explore new potential markets  Increase profitability and maintain sales targets  Promote the features and benefits of the company’s products / services  Arrange dispatch and administration of products and services sold  Receive, manage, or escalate customer complaints related to the sale of products and services  Provide administrative support to produce RFIs, RFPs, RFQs and other sales related documents  Maintain client databases 

Closing Date 10 August 2026