Employee Relations Specialist Western Cape

BRIEF DESCRIPTION:-

The Employee Relations Specialist at Sun International oversees employee relations cases, conducts workplace investigations, manages disciplinary and grievance procedures, and provides expert guidance on employee relations to managers and stakeholders. Key requirements include a bachelor’s degree in Human Resources or a related field, 5–8 years of relevant experience, and a strong understanding of South African employment laws.

Job Title: Employee Relations Specialist Company: Sun International

Job Description

The Employee Relations Specialist oversees the full spectrum of employee relations cases, ensuring they are handled fairly, consistently, and in strict adherence to legal standards. This role entails conducting workplace investigations, managing disciplinary and grievance procedures, and preparing cases for external dispute resolution forums. Additionally, the specialist offers expert Employee Relations guidance to managers and key stakeholders within the organization.

Core behavioral & Technical / proficiency competencies

• Expertise in Employee Relations and Labour Relations management. - Proficient in managing disciplinary and grievance cases. - Skilled in conducting workplace investigations and evidence management. - Experienced in CCMA preparation and representing the organization in external dispute resolution. - Competent in dispute resolution, mediation, and conflict management. - Thorough knowledge of the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), and other pertinent employment laws. - Committed to ensuring procedural and substantive fairness. - Capable of identifying ER risks and ensuring legal compliance. - Proficient in preparing charge sheets, case bundles, submissions, and ER documentation. - Knowledgeable in HRIS and employee relations case management systems. - Proficient in ER reporting, case trends, and risk analysis. - Experienced in providing manager guidance and coaching on ER processes. - Demonstrates attention to detail and accuracy. - Exhibits emotional maturity and conflict management skills. - Exercises sound judgement and decision-making. - Strong communication, collaboration, and stakeholder engagement capabilities. - Demonstrates excellent organization, planning, and prioritization skills. - Exhibits problem-solving and adaptability. - Committed to continuous improvement. - Upholds integrity. - Promotes teamwork and collaboration. - Maintains transparency. - Shows adaptability. - Demonstrates problem-solving abilities. - Focused on customer centricity. - Committed to lifelong learning. - Respects diversity.

Job Requirements

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (required). - Advanced Diploma / Degree in Labour Law (preferred).

Experience

• 5–8 years of relevant experience. - Demonstrated experience in Employee Relations and/or Labour Relations. - Experience managing disciplinary and grievance processes. - Experience conducting workplace investigations and managing ER cases. - Practical experience in dispute resolution and CCMA matters. - Strong working knowledge of South African employment legislation, particularly the LRA and BCEA. - Experience preparing formal ER documentation, case packs, and supporting evidence. - Experience advising managers and stakeholders on employee relations processes and requirements.