Training Manager Sandton

BRIEF DESCRIPTION:-

The Training Manager will develop and implement training programs for hospitality operational staff, focusing on induction, onboarding, and refresher training. The role requires 3–5+ years of experience in Training and Development within the hospitality sector, with a proven track record in creating and delivering training materials and managing training schedules and records.

Job Title: Training Manager Company: Status Staffing

Reference: PC002167/MB

Vacancy Details

We are currently seeking a dedicated and skilled Training Manager to join our team in Woodstock, Cape Town. The successful candidate will possess 3–5+ years of experience in Training and Development (L&D), preferably within the hospitality industry, and should demonstrate a proven track record in devising and executing training programmes for operational staff. Proficiency in induction, onboarding, and refresher training is crucial.

Please include a recent professional profile photo with your application.

Employment Type: Permanent Sector: Training / Hospitality Base Salary: Market related Start Date: As soon as possible

Requirements

• 3–5+ years of experience in Training and Development (L&D) roles. • Experience within hotels, lodges, restaurants, casinos, resorts, or luxury hospitality settings. • Demonstrated ability in creating and implementing training programmes for hospitality operational staff. • Hands-on experience conducting induction, onboarding, and refresher training sessions.

Duties

Class Facilitation & Training

• Facilitate a range of training programmes and classes. • Deliver both practical, in-store training and theoretical, classroom-based training. • Develop and author course materials and training content.

Annual Training Planning & Tracking

• Develop and maintain the annual training planner. • Schedule internal and external training programmes throughout the year. • Coordinate sponsored training initiatives. • Accurately track all training completed across the Group for effective reporting. • Create and maintain franchisee training planners and brand training packs, including SOPs, systems, and procedures.

New Store Opening Training

• Provide brand-specific training for staff at new store openings. • Deliver management training on company systems and procedures, including Kissflow, Magicbox, Micros, and the e-learning platform. • Conduct full-team training on audit procedures and systems. • Coordinate support facilitators for in-store training, including bar and coffee training. • Provide overall operational training support during the opening week.

Company Induction Programme

• Conduct monthly induction programmes for new employees, including a company overview. • Provide systems and procedures training for newly appointed managers. • Present the company’s organizational structure and reporting lines. • Communicate career development and growth opportunities within the Group.

Annual Workplace Skills Plan (WSP) Submissions:

• Monitor and track WSP targets throughout the year. • Ensure the annual WSP submission is completed by the end of April. • Maintain accurate and up-to-date training records to support WSP compliance and reporting.

External Training Sponsorship Management

• Manage and update the annual external training sponsorship budget, including DEG funding. • Ensure compliance with all sponsorship contract requirements and agreed deliverables. • Evaluate and compile reports on the effectiveness and outcomes of sponsored training. • Provide accurate and timely reporting to sponsors in line with contractual obligations. • Maximize available external training funding opportunities.

Additional Responsibilities

• Perform additional duties and responsibilities as required to meet operational needs and as directed by Management. Hours: Monday to Friday, 08:00 – 17:00

If you meet all the requirements, please apply on our website at www.statusstaffing.com today. If you do not hear back from us within 10 working days, please consider your application unsuccessful. We will retain your credentials for future similar roles.