Training Manager Umhlanga

BRIEF DESCRIPTION:-

The Training Manager will oversee all training activities across the IFS Group (Africa), focusing on assessing and certifying the competence of 7,000 employees at 50 sites. Key responsibilities include developing and implementing training strategies, managing training service providers, overseeing training delivery and competence certification, and managing internship and learnership programs. The role requires an 8-year experience in training and skills development, preferably in a multi-country environment.

Job Title: Training Manager Company: International Facilities Services

Salary: Market Related Job Type: Permanent Sectors: Human Resources Reference: 208290

Vacancy Details Employer: International Facilities Services

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**Role Purpose:**

This position will oversee and direct all training activities across the IFS Group (Africa) with the goal of assessing the competence of 7,000 employees and certifying their ability to perform their roles across approximately 50 sites. The role involves managing training service providers to ensure the achievement of local development programme objectives, strategic development targets and best practice standards for training. Additionally, it entails managing internship and learnership programmes, ensuring compliance with local legislation.

**Key Responsibilities:**

**1. Training Strategy, Planning and Governance**

• Develop and implement the Group’s training strategy and annual training plans aligned with business needs and the People Performance strategy. - Translate local development programme objectives into measurable training plans for each country and site. - Establish and maintain training, assessment, and certification policies and procedures that adhere to best practices. - Manage the Group’s training budget, ensuring the cost-effective allocation of resources. - Monitor industry best practices in learning and development and recommend improvements. - Act as the primary liaison for training between operational management, country HR teams, and the People Performance Manager.

**2. Training Delivery and Competence Certification**

• Oversee the planning, scheduling, and execution of mandatory, skills-based, and outsourced training across the Group. - Ensure all mandatory and statutory training (health and safety, induction, and client-specific) is completed and updated. - Develop role-based competency frameworks and assessment standards for all positions. - Manage the assessment, moderation, and certification of employee competence and maintain current records. - Identify skills gaps through training needs analyses and recommend interventions to close them. - Evaluate the effectiveness of training and recommend changes where necessary. - Ensure training materials are relevant, current, and of high quality.

**3. Service Provider Management**

• Identify, evaluate, and appoint accredited training service providers in line with Group procurement policies. - Negotiate and manage service level agreements, scopes of work, and costs with service providers. - Monitor service provider performance, quality of delivery, and accreditation status, taking corrective action where necessary. - Verify service provider invoices against training delivered and approved budgets.

**4. Internship and Learnership Programmes**

• Plan, implement, and manage internship and learnership programmes in each country of operation. - Ensure compliance with local skills development, employment, and sector education and training legislation and regulations. - Manage the recruitment, placement, mentorship, progress monitoring, and completion of interns and learners. - Liaise with government bodies, sector education and training authorities, and accredited institutions, managing registrations, submissions, grants, and incentives. - Track and report on the absorption of interns and learners into permanent positions.

**5. Reporting, Quality Assurance and Target Achievement**

• Compile and present monthly training reports to the People Performance Manager and management, covering training activity, competence certification, compliance status, spend, and target progress. - Track and drive the achievement of strategic development targets related to training, escalating risks and recommending corrective actions as needed. - Prepare and submit statutory training reports and plans as required by local legislation. - Ensure that training documentation and records are accurate, auditable, and maintained on the training management system. - Participate in internal, external, and ISO audits and ensure that audit findings related to training are addressed.

**6. People Leadership and Self-Management**

• Lead, develop, and manage the performance of the training team and site training coordinators across the Group. - Demonstrate ownership and accountability for deliverables, showing effective planning, prioritising, and self-development. - Inform relevant parties of risks to deadlines or targets and provide appropriate resolutions. - Build effective working relationships with stakeholders at all levels and across all countries of operation. - Promote a culture of continuous learning and model IFS values.

**Qualification and Experience:**

• Relevant degree in Human Resources, Education, Organisational Development, or a related field. - Registered assessor and moderator accreditation (advantageous). - 8 years’ experience in training and skills development, with at least 3 years at a management level. - Proven experience in managing internship and learnership programmes and training service providers. - Experience in a multi-country environment (advantageous).

Preference will be given to internal applicants and appointments that support the achievement of our Employment Equity and Affirmative Action goals.