Groups and Events Coordinator Western Cape

One&Only Resorts is actively recruiting for a Groups and Events Coordinator position in Western Cape. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers.

• Experience Level: 1 year • Educational Background: Diploma or equivalent • Industry Focus: Hospitality / Hotel / Restaurant • Location Preference: in Western Cape

The Groups and Events Coordinator position is an important role within the Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.

With 1 year of experience, you're at an ideal point to expand your expertise in Hospitality / Hotel / Restaurant. This role offers growth opportunities and skill development.

When applying for this Groups and Events Coordinator position, ensure your CV highlights: • Relevant experience matching the 1 year requirement • Educational qualifications in line with Diploma • Specific achievements in the Hospitality / Hotel / Restaurant field • Any certifications or specialized training

The Hospitality / Hotel / Restaurant sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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The role is focused on Groups & Events Coordinator at One&Only Cape Town. It involves representing the hotel during site inspections and client visits, responding promptly to enquiries, preparing tailored proposals, negotiating contracts and ensuring all booking details are accurately captured in Delphi and Opera. The position requires conducting show rounds, understanding the hotel’s facilities and activities, and working closely with clients to understand their requirements and expectations. The employee is responsible for coordinating with operational departments, preparing group resumes and function sheets, conducting pre-con meetings, and ensuring that all departments are fully prepared for VIPs, groups and events. The role also involves managing the client relationship throughout the entire event, including monitoring deadlines, menu selections, deposits, room pickup and attrition dates. The employee must ensure deposits and payments are received on time, meet and greet clients on arrival, introduce them to the relevant hotel teams, and regularly check that the client is satisfied with the hotel’s delivery. Financial and administrative responsibilities include preparing pro forma invoices, monitoring billing, finalizing group and event accounts, ensuring daily billing for larger events, and addressing any concerns raised by clients with the appropriate departments. Overall, this position requires someone who is highly organized, sales-driven, detail-oriented and confident in dealing with clients, with strong knowledge of hotel operations, group accommodation, food and beverage, functions and events. Excellent communication, negotiation and relationship-management skills are essential, as well as the ability to coordinate multiple departments and ensure that every group or event receives a high-quality and seamless experience.

Skills, Competencies and Requirements

Minimum 1 years’ experience in a 4/5* environment. Diploma or Qualification in Hospitality Management Previous experience in Sales or Event Management preferable. Good communication, interpersonal and customer service skills. Ensuring compliance with hygiene and health and safety legislation/guidelines. Sense of urgency, attention to details and decision making skills