📌 OPPORTUNITY OVERVIEWStaff Solutions is actively recruiting for a Guest Relations Officer position in Eastern Cape. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: 1 - 2 years • Educational Background: Hotel Management Diploma/Certificate or equivalent • Industry Focus: Hospitality / Hotel / Restaurant • Location Preference: in Eastern Cape
💼 WHY THIS ROLE MATTERSThe Guest Relations Officer position is an important role within the Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTSThis role in Hospitality / Hotel / Restaurant offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCEWhen applying for this Guest Relations Officer position, ensure your CV highlights: • Relevant experience matching the 1 - 2 years requirement • Educational qualifications in line with Hotel Management Diploma/Certificate • Specific achievements in the Hospitality / Hotel / Restaurant field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Hospitality / Hotel / Restaurant sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Our client in the Hospitality Industry is seeking a Guest Relations Officer to join their 5-star establishment in Grahamstown/ Makhanda
Minimum criteria required
Hotel Management Diploma/Certificate or equivalent Minimum of 1-2 years working experience in Front of House or similar position at a 5-star lodge establishment
Key Performance Areas of this position include
To work with an assistant or Lodge Manager to provide support in the daily operations of a lodge Housekeeping Checks done according to set Standards Supervising restaurant’s functioning before and during meal times and supporting the service staff, and making sure this is carried out to company standards Making sure Meal standards are adhered to before meals leave the kitchen Checking guests in and out, and taking care of guests requests during their stay Act on guest’s requests for additional services and supplies To liaise with senior lodge management to report anomalies, variances and new ideas for improvements Assist with Stock Counts and Weekly and Monthly Reports
Competencies requiredEnglish - Well Spoken and Presentable Customer Focused Computer literate on MS office (intermediate level excel) Knowledge of Lightspeed, Sage Evolution and Protel Good guest relations with knowledge of Hosting/Butler skills Driver’s Licence preferred Contributing to team success An eye for detail and good common sense Good knowledge of Food & Beverage Service, Housekeeping & Front Office
How To Apply
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
