HR Officer II - Store Operations (Coastal East) KwaZulu-Natal

Introduction

To implement and maintain the human resources initiatives at a corporate level in cooperation with the Divisional HR Manager in order to support the achievement of the divisional strategy. The role will be based at the Clicks Regional Office (Pinetown).

To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff. To assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HRM To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements To support the drive of effective people management processes within the division ensuring a performance culture To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets To ensure superior customer service through the resolution of all HR related queries To assist the HRM with the implementation of projects and initiatives

Minimum requirements

Employment legislation and its relevant application to the retail industry; Knowledge of Industrial Relations legislation and procedures; Competency based recruitment and selection principles and procedures; Generalist HR practices and trends; HR and payroll administration processes; Knowledge of training, development and talent management principles; Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA

Strong interpersonal and communication skills with people at all levels; Interviewing and assessing ability; Attention to detail and analytical ability; Conflict management and problem solving skills; Customer service orientation

Essential: Generalist HR experience in a Retail environment Essential: Experience in IR, recruitment, payroll and HR administration Desirable: Experience of working in a geographically spread-out environment Desirable: Experience using SAP HCM Advanced Excel Skills for reporting purposes

Essential: 3-year tertiary qualification (BA, B Comm HR) , B Soc Sc, B. Ed, B. Bus Science) Desirable: Honours Degree

Competencies

Delivering results and meet customers expectations Engagement and responsiveness to customers Adapting and responding to change Working with people Following instructions and procedures

Apply by: 6 August 2026