Human Resources Manager Western Cape

The Human Resources Manager is responsible for leading and coordinating Human Resources, Employment Relations, and Employment Equity initiatives across the business, ensuring legal compliance, effective people management practices, and high-quality HR service delivery.

Recruitment & Selection

Develop and manage recruitment processes and service standards. Partner with Heads of Department (HODs) on hiring requirements. Participate in management-level interviews. Provide recruitment consultation, particularly for external candidates. Monitor recruitment turnaround times.

Employment Equity (EE)

Establish and support the EE/Skills Development Forum. Ensure compliance with Employment Equity legislation and reporting requirements. Coordinate EE meetings, initiatives, and diversity programs. Track monthly EE progress and drive achievement of EE targets. Oversee EE planning and timely submission of statutory reports.

Absenteeism Management

Implement systems to monitor absenteeism. Support managers in identifying and addressing frequent absenteeism.

Organisational Change & Consultation

Advise management on organisational restructuring and change processes. Prepare consultation documentation and ensure legal compliance. Facilitate and support employee consultations.

HR & Industrial Relations Strategy

Develop HR policies, procedures, and service standards. Drive HR departmental performance and accountability. Formulate IR strategies aligned with legislation and business requirements. Define HR roles and responsibilities and communicate them to stakeholders. Establish service level agreements (SLAs) for HR services and communication.

HR Service Delivery & Compliance

Maintain positive employee relations and identify workplace concerns. Ensure accessibility and visibility of HR policies and procedures. Manage external HR service providers. Promote understanding of employee rights and IR processes. Maintain compliance with labour legislation and best practice. Review employment contracts, policies, procedures, and disciplinary frameworks. Conduct exit interviews, analyse trends, and recommend improvements. Ensure all HR reports are completed accurately and on time.

Industrial Relations (IR)

Provide guidance and support to management on employee relations matters. Conduct IR-related training where required. Manage disciplinary, grievance, performance, incapacity, and ill-health processes. Review and update IR procedures and documentation. Liaise with legal advisors when necessary.

Exit Management

Oversee and maintain the employee exit process. Ensure exit interviews are conducted and analysed. Escalate concerns and support investigations where required.

Employee Wellness

Manage Injury on Duty (IOD) cases and related processes.

Incapacity & Performance Management

Develop policies and procedures for performance and incapacity management. Ensure all documentation is completed and properly filed. Conduct regular audits to ensure performance feedback processes are followed