Sales and Service Consultant (Whittlesea) Eastern Cape

📌 OPPORTUNITY OVERVIEW:Lesaka Technologies is actively recruiting for a Sales and Service Consultant (Whittlesea) position in Eastern Cape. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:We are seeking talented individuals with the following profile:• Experience Level: 1 - 2 years• Educational Background: Others or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Eastern Cape

💼 WHY THIS ROLE MATTERS:Sales and marketing roles like Sales and Service Consultant (Whittlesea) are key revenue drivers. This position offers direct impact on business growth and market expansion.

📈 CAREER DEVELOPMENT INSIGHTS:This role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:When applying for this Sales and Service Consultant (Whittlesea) position, ensure your CV highlights:• Relevant experience matching the 1 - 2 years requirement• Educational qualifications in line with Others• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Sales and Service Consultant (Whittlesea) Company: Lesaka Technologies

Salary: Market Related Job Type: Permanent Sectors: Investment Sales Reference: 205943

Vacancy Details Employer: Lesaka Technologies

Before You Apply As part of our recruitment process, all applicants are required to complete a Compulsory online pre-screening assessment. Please complete the assessment before submitting your application: Assessment Link: https://app.lumenii.co.za/advance/lesaka/sales-and-services-consultant. Applications without a completed assessment may not be considered.

Key Performance Areas - Acquire and educate for sales and service, driving digital migration and ensuring activation and cross-complementary products. - Customer engagement to identify needs, establish authenticity, avoid information compromise, perform regulatory checks, and assist with account servicing and origination. - Handle client serving, including card issuance, answering queries, referring matters outside operational mandate, and ensuring ethical conduct. - Adhere to principles of teamwork, allow leadership, manage revenue generation, retain customers, and prevent account closures. - Comply with FAIS guidelines, operate within code of conduct, handle complaints, follow compliance procedures, and comply with Levels and Limits. - Educate customers on digital channels, live up to brand promise of HIGH FIVE, converse helpfully, and ensure activation onboarding. - Maintain ethical behavior, adhere to TCF principles, optimize customer interactions, resolve queries efficiently, and achieve sales targets. - Demonstrate organizational values, take accountability for performance and development, and adapt to changing business and customer needs. - Contribute to team effectiveness, improve knowledge and competencies through role-specific training.

Responsibilities - Lead identified conversions into successful sales. - Support cost containment and reduction efforts. - Educate customers on correct digital channels to maximize channel optimization. - Connect with customers, living up to brand promise, and converse in a way that helps them understand and find helpful solutions. - Ensure activation onboarding and maintain ethical behavior. - Adhere to TCF principles, optimize interactions, resolve queries efficiently, and achieve ambitious goals. - Demonstrate self-leadership, build relationships, and uphold regulatory requirements. - Understand and apply regulatory rules and principles, comply with internal policies, and escalate potential risks and concerns.

Qualifications - Minimum: NQF 4 qualification - Preferred: Relevant NQF 5 qualification as prescribed by the Financial Services Board - Regulatory Exam qualification - An appropriate recognized business Diploma or Higher Certificate at NQF level 6 - Microsoft office Computer Literate

Experience - 1-2 years related experience - FAIS - Yes

The successful applicant must: - Possess leadership competencies and meet customer needs. - Handle upset customers with empathy and personal responsibility. - Accept development opportunities and inspire others to develop. - Anticipate changes and consider impacts when improving work outputs. - Work interdependently, valuing team talents and contributing to goals. - Have confidence in achieving ambitious goals and celebrate success while guarding against complacency. - Build trusting relationships with people at work, regardless of backgrounds. - Be true to oneself, uphold integrity, and understand regulatory requirements. - Demonstrate knowledge of regulatory rules and principles, adhere to policies and procedures, and escalate concerns when identified.