DescriptionTo provide administrative HR support to the relevant business unit(s), including recruitment, performance management, training and development, IR and general HR administration and reporting.
Key Responsibilities and DeliverablesRecruitment, Selection and on Boarding Administration Schedule and co-ordinate interviews (as required) As required, assist with drawing up Letters of Offer and completion of Engagement Packs Liaise with line to co-ordinate induction and training for new hires
Performance Management and Training and Development Administration (as required in role)
Capture scores (for required levels) and consolidate scorecard reporting As required in role, book training on system and co-ordinate training reporting Prepare training letters and communicate training logistics to delegates (as required) Follow-up on non-attendance and communicate to appropriate parties (as required) As required, inform learners of classes, ensure attendance and follow-up on non-attendance
IR Administration
On behalf of the BU HR Manager, send telegrams to employees who have absconded andfollow-up on sent telegrams until process is completed Update and check weekly telegram template / report Assist with notification of disciplinary enquiries to employees on behalf of BU HR Manager Organize chair people and logistics for hearings and ensure all details have been properlycommunicated and confirmed with relevant parties Ensure all disciplinary documentation is filed in the individual’s IR file Capture all warnings on relevant system (as required) Follow-up with CCMA weekly on progress and status of cases (as required)
General Administration, Data Management and Reporting
As required, check payroll information and send through to Payroll within agreed deadlines andfollow-up on any queries and outstanding issues Request UIF documentation from Payroll for terminated employees and those on maternity leave Process medical aid applications (as required) Submit death claims to Benefits Assist HR Officer to process all benefits claims and follow-up to ensure resolution Check and consolidate HR reports Assist HR Officers with ad hoc deadlines and reports Ensure proper filing, document management and good housekeeping Perform regular HR audits of personnel files as required Update notice board with staff announcements or any pertinent HR issues
Teamwork and Self-management
Proactively develop own skills and knowledge of relevant best practice and ensure appropriate skills and knowledge transfer Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines Ensure data integrity of all reports to client and management Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives
RequirementsMinimum Qualifications: Diploma/NQF level 5 in Human Resources Minimum Experience: 2 - 3 years' Human Resources experience in retail/FMCG
Knowledge, Skills & Abilities: Customer service skills
Planning & prioritisation Analytical skills Resilience & stress management Relationship building Agility Maintain confidentiality Communication skills (verbal & written)
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