Luxury Spa Manager Western Cape

An exciting opportunity has become available for an experienced Spa Manager to lead a luxury 5-star spa in the heart of the Cape Winelands. We are seeking a passionate, hands-on leader with extensive luxury hospitality experience who is committed to delivering exceptional wellness experiences while driving operational excellence and business growth.

Minimum of 5 years’ experience as a Spa Manager within a luxury hotel, resort, or wellness environment Internationally recognised qualification (ITEC, CIDESCO, SAAHSP, NVQ Level 3, or equivalent) Accredited Massage Therapy Diploma (essential) Previous experience leading and developing high-performing teams Strong financial acumen, with experience managing budgets, stock control, reporting, and revenue targets Exceptional knowledge of treatments, therapies, and luxury spa products Excellent leadership, communication, and organisational skills Proficiency in Microsoft Office and spa management software Fluency in spoken and written English Professional presentation and a strong focus on customer service Experience within the luxury hospitality industry will be advantageous

Oversee the day-to-day operations of the spa Lead, mentor, and motivate a team of therapists and support staff Monitor financial performance and ensure revenue and profitability targets are achieved Prepare operational and management reports Develop and implement innovative treatments, wellness packages, and guest experiences Ensure the highest standards of service and guest satisfaction are consistently maintained Work closely with senior management to enhance the guest experience Manage stock levels, supplier relationships, and product sales Support marketing initiatives, promotions, and strategic partnerships Maintain the highest standards of professionalism and operational excellence

Competitive salary package