📌 OPPORTUNITY OVERVIEW:-Dis-Chem Pharmacies Limited is actively recruiting for a Security Controller - Talent Pool - Standerton Mpumalanga position in Standerton. This is an excellent opportunity for professionals in the Security / Intelligence sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 2 years • Educational Background: Matric or equivalent• Industry Focus: Security / Intelligence• Location Preference: in Standerton
💼 WHY THIS ROLE MATTERS:-The Security Controller - Talent Pool - Standerton Mpumalanga position is an important role within the Security / Intelligence sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTS:-This role in Security / Intelligence offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCE:-When applying for this Security Controller - Talent Pool - Standerton Mpumalanga position, ensure your CV highlights:• Relevant experience matching the 2 years requirement• Educational qualifications in line with Matric• Specific achievements in the Security / Intelligence field• Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Security / Intelligence sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: Security Supervisor - Talent Pool - Standerton, Mpumalanga Company: Dis-Chem Pharmacies Limited
Salary: Market Related Job Type: Permanent Sectors: General Retail Reference: 206905
Vacancy Details
Employer: Dis-Chem Pharmacies Limited
Dis-Chem Pharmacies in Standerton are seeking a Security Supervisor to oversee on-site security operations, manage loss prevention processes, and ensure compliance with company policies and legal standards. The role emphasizes on-site response, coordination, and operational control, as CCTV surveillance is monitored off-site.
Minimum Requirements…Essential: • Grade 12 / Matric • Grade B or A accreditation with PSI / SIRA • Minimum of 2 years’ retail security experience in a shopping mall environment • Proficiency in CCTV monitoring and incident reporting • Knowledge of access control, loss prevention, client liaison, and daily operational reporting • Experience with digital security systems and incident reporting systems (electronic reports, dashboards, case tracking) • Familiarity with POPIA (handling CCTV footage and personal data) • Courtroom readiness (statement writing, evidence handling, etc.)
Advantageous: • Basic first aid certification • Knowledge of Occupational Health and Safety Act • Proficient in operational computer systems (incident systems, email, reporting tools) • Sound knowledge and experience in operating Hikvision security systems.
Job Specification
Security Control: • Maintain a high level of vigilance and alertness to identify suspicious activities in accordance with company Standard Operating Procedures (SOPs) • Report and act immediately on signs of damage, tampering, or unlawful entry to protect company assets • Liaise with the off-site CCTV monitoring center for suspicious activities, footage requests, and incident verification • Respond promptly to alerts from the off-site CCTV control room • Professionally assist guests, customers, suppliers, and employees • Safeguard company property and assets from theft, dishonesty, vandalism, or malicious behavior • Remain attentive and present at the assigned post during duty hours • Report unusual or suspicious behavior by staff, customers, or suppliers • Conduct and supervise opening and closing procedures with heightened vigilance • Investigate purchase disputes in real time, coordinating with the off-site monitoring center when footage review is required • Monitor and secure high-risk areas, including Bin 1000 and other designated zones
Incident Escalation Protocols: • Manage high-risk and high-value stock • Investigate stock losses, shrinkage discrepancies, and damages • Oversee authorized write-offs and enforce loss prevention policies and best practices • Develop strategies to minimize financial losses from theft, fraud, accidents, injury, or vandalism • Conduct physical security audits and inspections as required • Supervise warehouse truck access, ensuring compliance with documentation and offloading processes • Coordinate with management and the off-site monitoring center when suspicious stock movement is identified • Contribute to shrinkage KPI and trend analysis, reporting patterns and repeat incidents • Collaborate with Operations / Admin teams
Supervision and Leadership: • Supervise and manage on-site security guards • Allocate duties and ensure compliance with security procedures • Monitor performance and provide guidance or corrective actions as needed • Maintain discipline, professionalism, and adherence to PSIRA regulations • Act as a shift leader or site supervisor when required • Conduct coaching and on-the-job training • Ensure shift handover accountability
Safety Operations: • Respond to alarm activations and emergency alerts from alarm systems or off-site monitoring • Operate emergency equipment as required • Assist emergency response teams (first responders, medical staff, management) • Maintain order during evacuations and at assembly points • Prevent panic, stampedes, unlawful entry, or disorder during emergencies • Provide ongoing safety advice and ensure compliance with Health and Safety Regulations • Assist with fire, evacuation, and medical emergency drills • Conduct post-incident debriefings
Rapid Response: • Remain vigilant for any security breaches • Interpret situations quickly and take decisive on-site action • Respond promptly and effectively to crises or high-risk incidents • Manage interactions with shoplifters in a lawful and professional manner • Coordinate with the South African Police Service (SAPS) when necessary • Compile case files, preserve evidence, and attend court proceedings as required • Contact law enforcement during life-threatening situations (e.g., armed robbery or assault) and alert management and law enforcement to prevent loss of life or property • Understand hostage/armed robbery protocols and post-incident support actions (scene preservation, staff support)
Administration and Reporting: • Record accurate notes of daily activities and unusual occurrences • Maintain occurrence books, registers, and audit documentation • Conduct legal and ethical investigations in line with company SOPs • Enforce rules and regulations to proactively prevent criminal activity • Respond to security-related communication (calls, texts, emails) • Prepare incident reports and submit them to management • Request and document CCTV footage from the off-site monitoring center for investigations and disciplinary or legal processes • Ensure all documentation related to investigations, audits, stock control, and write-offs is accurate and complete • Adhere to turnaround times for reports and data confidentiality obligations • Maintain audit readiness
General: • Adhere to Dis-Chem Policies and Standard Operating Procedures • Comply with PSIRA Grade B registration • Comply with Health and Safety rules and regulations • Maintain a professional appearance as per Dis-Chem Uniform and personal appearance policy • Demonstrate integrity, accountability, and professionalism in all duties • Exhibit ethical conduct and confidentiality
Competencies: • Knowledge of PSIRA • Strong situational awareness and risk assessment ability • Awareness of the financial impact of shrinkage, theft, and operational risk • Conflict management and de-escalation skills • Proficient in English – read, write, and speak well • Self-motivated and security-oriented • Ability to supervise and guide security staff • Trustworthy and honest • Able to lead, motivate, and inspire others • Competence in reporting, investigations, audits, and stock control processes • Excellent report writing and incident investigation skills • Strong verbal and written communication skills • Proven supervisory and team leadership skills • Sound knowledge and experience in operating Hikvision security systems • Strong stock control, inventory management, and basic accounting skills.
Special Conditions of Employment: • Occasionally required to work overtime and on standby • Fitness-for-duty requirement • Random substance testing (if applicable: confidentiality & integrity declaration) • South African Citizen • MIE, clear criminal and credit • Driver’s license and own reliable transport • Ability to work shifts, weekends, and public holidays • Knowledge of retail shrinkage prevention and loss control.
Remuneration and Benefits: • Market-related salary • Medical aid • Provident fund • Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
